Christine Hans
Decatur
Summary
Dedicated professional with a strong background in customer service and regulatory compliance. Known for effective communication and problem-solving skills, ensuring timely and accurate service delivery.
Overview
49
49
years of professional experience
Work History
Sparks Delivery Dreiver
Walmart
Decatur, TX
12.2025 - Current
- Navigated delivery routes efficiently, ensuring timely and accurate order fulfillment.
- Operated delivery vehicle in accordance with safety regulations and company policies.
- Communicated effectively with customers to confirm deliveries and address inquiries.
- Managed inventory by loading and unloading goods for delivery accurately.
Sports Book Ticket Writer
Virgin Hotel and Casino
Las Vegas, NV
01.2025 - 09.2025
- Processed customer wagers accurately and efficiently, ensuring compliance with all gaming regulations.
- Assisted patrons in understanding betting options and provided prompt responses to inquiries.
- Maintained up-to-date knowledge of sports events and betting odds to enhance customer experience.
- Collaborated with team members to streamline ticket processing procedures for improved efficiency.
Sports Book Ticket Writer
Venetian Hotel & Casino
Las Vegas, NV
05.2023 - 03.2024
- Monitored and reconciled cash transactions to ensure accuracy and accountability in daily operations.
- Trained new staff on ticket-writing systems and customer service protocols to promote consistency.
- Resolved customer disputes professionally, maintaining a positive environment during high-pressure situations.
- Implemented feedback mechanisms to gather insights from customers, improving service delivery over time.
Trauma Advocate
Trauma Intervention of Southern Nevada
Las Vegas, NV
02.2017 - 04.2022
- Worked with First Responders at trama incident.
- provided comfort and information to survivors of tradegy
- supported Coroner
Casino Shift Manager
Venetian Hotel & Casino
Las Vegas, NV
02.1999 - 12.2003
- Supervised daily operations, ensuring compliance with gaming regulations and company policies.
- Trained and mentored staff on customer service protocols and operational procedures.
- Monitored gaming activity to identify potential issues and ensure regulatory compliance.
- Developed and implemented strategies to enhance guest satisfaction and engagement.
Casino Table Games Dealer /Shift Supervisor
Ceasars Hotel and Casino
Las Vegas, NV
08.1977 - 02.1999
- Dealt various table games including blackjack, poker, and roulette with precision and professionalism.
- Ensured adherence to gaming regulations and house rules to maintain a fair play environment.
- Monitored player behavior and game dynamics to identify potential issues or irregularities promptly.
- Trained new dealers on game procedures, customer interaction, and operational standards effectively.
Education
High School Diploma -
Hamden High School
Hamden, CTSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Sparks Delivery Dreiver
Walmart
12.2025 - Current
Sports Book Ticket Writer
Virgin Hotel and Casino
01.2025 - 09.2025
Sports Book Ticket Writer
Venetian Hotel & Casino
05.2023 - 03.2024
Trauma Advocate
Trauma Intervention of Southern Nevada
02.2017 - 04.2022
Casino Shift Manager
Venetian Hotel & Casino
02.1999 - 12.2003
Casino Table Games Dealer /Shift Supervisor
Ceasars Hotel and Casino
08.1977 - 02.1999
High School Diploma -
Hamden High School