Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Christine Hartman

Christine Hartman

Winnsboro,TX

Summary

Dynamic and detail-oriented professional with experience at Walmart and H&R Block. Proven ability in customer service and store maintenance, adept at organizing apparel and managing cash transactions. Recognized for reducing errors in tax filings while fostering client relationships through reliable and honest communication. Committed to excellence and continuous improvement.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

22
22
years of professional experience

Work History

Apparel Associate

Walmart
06.2008 - Current
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with customers to assist in selecting and locating merchandise.
  • Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
  • Operated cash register to complete cash, check and credit card transactions.
  • Assisted in the training and onboarding of new associates by sharing best practices and offering guidance when needed.

Senior Tax Preparer

H&R Block
01.2003 - Current
  • Continually updated personal knowledge of industry changes through ongoing professional development opportunities.
  • Navigated challenging audits by providing thorough documentation and support for filed taxes.
  • Leveraged advanced software programs in order to optimize accuracy and efficiency during the preparation process.
  • Conducted comprehensive research on complex tax issues, resulting in well-informed solutions for clients.
  • Advised clients on potential tax-saving strategies, helping them achieve greater financial success.
  • Streamlined the tax filing process for clients by implementing effective organization and documentation methods.
  • Delivered accurate tax returns by meticulously assessing deductions, credits, and exemptions.
  • Reduced errors in tax filings through diligent cross-checking and verification processes.
  • Ensured confidentiality of client information by adhering to strict security protocols within the workplace environment.
  • Established lasting relationships with clientele through exceptional customer service and communication skills.
  • Collaborated with team members to share best practices and improve overall efficiency in tax preparation tasks.
  • Assessed client tax situations to determine best filing options.
  • Offered clients recommendations to reduce tax liabilities.

Education

Bachelor of Arts - Christian Studies

International Institute of A.C.E.
Lewisville, TX
05-1992

Skills

  • Store maintenance
  • Garment care
  • Returns management
  • Clothes folding
  • Clothing organization
  • Friendly and helpful
  • Reliable and responsible
  • Attention to detail
  • Adaptable and flexible
  • Customer service
  • Honest and dependable
  • Cash drawer management

Timeline

Apparel Associate

Walmart
06.2008 - Current

Senior Tax Preparer

H&R Block
01.2003 - Current

Bachelor of Arts - Christian Studies

International Institute of A.C.E.
Christine Hartman