Christine High Pipe
Parmelee,South Dakota
Summary
Detail-oriented professional with strong customer service and time management skills.
Overview
12
12
years of professional experience
Work History
Business Clerk
Rosebud Sioux Tribe Business Office
Rosebud, SD
06.2023 - Current
- Coordinated communication between departments to streamline workflow and enhance collaboration.
- Managed office supply inventory by preparing purchase orders and processing and delivering office supply requests.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Kept track of staff personnel files.
- Made sure the phone numbers and extension listings of tribal programs were kept up to date
Switchboard/Mailroom Clerk
Rosebud Sioux Tribe
Rosebud, SD
03.2022 - 06.2023
- Processed and distributed incoming and outgoing mail efficiently.
- Operated mail sorting equipment to enhance delivery speed and accuracy.
- Assisted team members in training on proper mail handling procedures and safety protocols.
- Sorted and placed mail into mailboxes for tribal programs and also for council.
- Assisted in training new staff members, imparting best practices for effective mailroom operations and fostering a collaborative work environment.
- Maintained a well-organized mailroom, enabling quick retrieval of packages and correspondence for employees.
Receptionist
Rosebud Sioux Tribe Child Care
Rosebud, SD
05.2019 - 10.2021
- Managed front desk operations, ensuring smooth visitor check-in.
- Coordinated communication between clients and staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as copying and faxing documents.
- Assisted in training new reception staff on operational procedures and customer service standards.
- Assisted the data tracker in getting payments processed and out to the child care providers.
- And all other duties assigned by the director.
Cage Cashier
Rosebud Casino
Valentine, NE
08.2014 - 06.2019
- Trained new staff on cash handling procedures and casino policies to uphold standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Reconciled cash drawers at shift end to ensure financial accuracy and accountability.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Quickly and accurately counted drawers at start and end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
Education
High School Diploma -
St. Francis Indian School
St. Francis, SDSkills
- Scheduling appointments
- Filing systems
- Document management
- Valid Driver's license
- Dedicated team player
- Travel arrangements
- Customer service
- Time management
Timeline
Business Clerk
Rosebud Sioux Tribe Business Office
06.2023 - Current
Switchboard/Mailroom Clerk
Rosebud Sioux Tribe
03.2022 - 06.2023
Receptionist
Rosebud Sioux Tribe Child Care
05.2019 - 10.2021
Cage Cashier
Rosebud Casino
08.2014 - 06.2019
High School Diploma -
St. Francis Indian School