Christine Jordan
HEMET,CA
Summary
Dynamic Psychiatric Technician with proven expertise at Exodus Recovery Inc. in crisis intervention and behavioral conflict resolution. Adept at conducting comprehensive patient evaluations and maintaining strict HIPAA compliance. Recognized for fostering strong patient rapport through empathetic communication, significantly reducing aggressive incidents and enhancing patient safety in high-stress environments.
Overview
6
6
years of professional experience
Work History
Psychiatric Technician
Exodus Recovery Inc.
09.2021 - 04.2025
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Conducted intake assessments to accurately document patient histories and current mental health status.
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Psychiatric Technician
Telecare Corporation
06.2020 - 09.2021
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Conducted intake assessments to accurately document patient histories and current mental health status.
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Psychiatric Technician
Telecare Corporation
01.2019 - 06.2020
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Conducted intake assessments to accurately document patient histories and current mental health status.
- Provided crisis intervention, stabilizing patients experiencing acute mental health episodes.
- Supported patients' coping mechanism development with effective communication and empathetic interaction.
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
Education
Associate of Arts - Social Behavioral Sciences
Mt. San Jacinto College
San Jacinto, CA05-2013
Vocational - Psychiatric Nursing
Ventura College
Ventura, CA01.1986
Skills
- Thorough patient documentation
- Intervention skills for de-escalation
- Incident management reporting
- Behavioral conflict resolution
- Risk assessment strategies
- Comprehensive patient evaluation
- Comprehensive intake evaluation
- Risk mitigation strategies
- Problem-solving skills
- Patient education
- Understanding of HIPAA compliance
- Strong verbal communication
Accomplishments
- Achieved de-escalation and stabilization by completing therapeutic communication on individual assessment with accuracy and efficiency.
Timeline
Psychiatric Technician
Exodus Recovery Inc.
09.2021 - 04.2025
Psychiatric Technician
Telecare Corporation
06.2020 - 09.2021
Psychiatric Technician
Telecare Corporation
01.2019 - 06.2020
Vocational - Psychiatric Nursing
Ventura College
Associate of Arts - Social Behavioral Sciences
Mt. San Jacinto College
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