Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Karst

Cicero,NY

Summary

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Billing/Collections

Psychological HealthCare
07.2004 - Current
  • Receive incoming patient calls and maintained calm and professional demeanor.
  • Negotiate to collect balance in full.
  • Processed payments and applied to client balances.
  • Contact clients to discuss past-due accounts.
  • Respond to clients inquiries on balances/copays and provided detailed account information.
  • Enter client details and notes into system.
  • Review daily charges, make sure CPT codes & ICD 10 codes are correct
  • Research billing errors and discrepancies to initiate corrective action.
  • Verify patient insurance benefits & input into clients account.
  • Contact clients when insurance has expired, to obtain updated information.
  • Communicate with Providers.

Education

High School Diploma -

East Syracuse Minoa Central High School
East Syracuse, NY
06.1992

Skills

  • Incoming calls
  • Account Review
  • Collecting payments via phone calls
  • Payment Posting
  • Collections
  • Knowledge of verifying Insurance benefits
  • Knowledge of MS Word, Excel & Outlook
  • Customer service experience
  • Knowledge of scheduling
  • Knowledge of CPT & ICD 10 codes

Timeline

Billing/Collections

Psychological HealthCare
07.2004 - Current

High School Diploma -

East Syracuse Minoa Central High School

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Christine Karst