Christine Kim
Albertson
Summary
Fast-learning and detail-driven retail and service professional with multiple experiences as a customer service representative and retail sales associate. Skilled in order accuracy, product retrieval, stocking, and assisting customers both in-person and over phone/email. Looking to contribute strong accuracy, efficiency, and customer care to the In-Store Shopper position at Whole Foods Market.
Overview
4
4
years of professional experience
Work History
Customer Experience & Sales Associate
BSONYC Corp
08.2023 - 11.2025
- Executed sales transactions efficiently using POS systems during high-traffic periods while maintaining a positive and welcoming atmosphere.
- Responded to customer inquiries via phone, email, and social media in a professional and timely manner.
- Managed inventory levels, ensuring product availability and stock accuracy.
- Collaborated with teammates and supported daily store tasks requested by the manager, demonstrating reliability and flexibility.
Front Desk Receptionist
RPI Core Engineering Department
09.2022 - 04.2024
- Greeted and assisted students, providing information about departmental services and resources.
- Scheduled appointments and coordinated communication between students and faculty advisors.
- Developed familiarity with departmental procedures, improving response times to inquiries and requests.
Customer Service Representative
BSONYC Corp
11.2021 - 02.2022
- Assisted customers with inquiries, providing accurate information and effective solutions.
- Managed customer accounts, ensuring timely updates and resolution of issues.
- Collaborated with team members to improve service efficiency and customer satisfaction.
Education
Bachelor of Science - Communication, Media, And Design
Rensselaer Polytechnic Institute
Troy, New York, NY08-2023
Skills
- Customer service
- Enthusiastic learner
- Fast and efficient multitasking
- Inventory and stock management
- Teamwork and collaboration
- Attention to detail
- Cleanliness and organization
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Customer Experience & Sales Associate
BSONYC Corp
08.2023 - 11.2025
Front Desk Receptionist
RPI Core Engineering Department
09.2022 - 04.2024
Customer Service Representative
BSONYC Corp
11.2021 - 02.2022
Bachelor of Science - Communication, Media, And Design
Rensselaer Polytechnic Institute