Christine Lauhakamin

• Collaborated with other departments to resolve billing discrepancies, promoting interdepartmental cooperation.
• Participated in process improvement initiatives for the billing department, contributing innovative ideas and sharing best practices with team members.
• Consistently monitored payment status to reduce outstanding accounts receivable balances.
• Trained new staff members on company-specific billing procedures, contributing to a seamless onboarding experience.
• Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring company adherence to industry standards.
• Audited and corrected billing and posting documents for accuracy.

• Processed medical claims accurately, ensuring compliance with industry regulations and hospital policies.
• Reviewed patient accounts for accuracy, identifying discrepancies and correcting errors promptly.
• Coordinated with insurance companies to resolve billing issues and expedite claim approvals.
• Maintained up-to-date knowledge of coding guidelines and reimbursement policies to enhance billing efficiency.

Managed Medicare billing processes efficiently.

• Managed collections process to ensure timely payment from patients and insurance providers.
• Collaborated with healthcare staff to resolve billing discrepancies and improve patient communication.
• Utilized billing software to track accounts receivable and monitor outstanding balances efficiently.
• Provided training to new team members on collection protocols and customer service best practices.

• Developed strategies for improving collection rates, resulting in decreased delinquency of accounts.
• Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
• Streamlined debt collection processes for increased efficiency in the workplace.
• Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.