Christine Lee Lynch

• Delivered exceptional customer service, resolving inquiries and complaints efficiently.
• Processed shipments using DHL Express systems, ensuring accuracy in tracking and documentation.
• Maintained knowledge of shipping regulations and procedures, providing accurate information to clients.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Supervisor: Tabitha Sellars (513)351-7667
• Take orders
• QuoteUse Quickbooks to process orders, sales orders, purchase orders, Invoice & packing list.
• Managed multi-line phone system, directing calls efficiently to appropriate departments
• Maintained organized filing system, enhancing document retrieval processes for staff
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

• Process all Crew Movement reports.
• Purchase all Crew members tickets on Delta and other airlines.
• Process all hotel reservations for all crew members due to cancelled flights or maintenance reasons.
• Process all Maintenance, Training and Corporate hotel reservations.
• Established all ground transportation contracts.
• Project leader for Manifest, CD Commuters reservations.
• Created and maintained all hotel spreadsheets.
• Order office supplies.
• Supervisor: Krista Molzberger (859)767-2385

• Process billing documentation to be sent to Other Airlines.
• Keyed revenue information from passenger tickets for billing purposes. (225 documents per hour)
• Priced Other Airline passenger tickets for billing purposes according to Airline Clearing House rules.
• Supervisor: Mary Bessler (859)767-1307

• Supervisor: Rometta Sinzinger (859)767-2732
• Recorded flight hours for each aircraft in the Comair Fleet. Recorded mechanics maintenance records for daily maintenance of each aircraft.
• Recorded serial numbers for every part associated with each new aircraft added to the Comair Fleet.
• Developed a tracking filing system to identify serviceable part tags that have been replaced on aircraft or sent out for repair.
• Maintained inventory records and assisted in stock management initiatives.
• Oversaw scheduling of clerical tasks, optimizing resource allocation across departments.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.

• Supervisor: Robert Warnick (859)283-1003
• Maintained cleanliness and sanitation standards across multiple school facilities.
• Operated cleaning equipment, ensuring safety and proper usage protocols were followed.
• Assisted in the setup of classrooms and event spaces for various school activities.
• Conducted regular inspections to identify maintenance needs and reported issues promptly.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Moved furniture for cleaning and set up for special events.

Supervisor: Dottie Poole (859)283-1003

• Worked closely with food service staff to provide nutritious meal options that were both appealing and compliant with dietary restrictions.
• Enhanced customer satisfaction by providing efficient food service and maintaining a clean dining environment.
• Developed strong relationships with food service personnel to ensure consistent delivery of high-quality meals that meet individual nutritional requirements.
• Enhanced customer satisfaction by providing efficient and friendly food service to students.
• Enhanced customer satisfaction by providing excellent food service in a timely manner.
• Participated in ongoing training sessions and professional development opportunities to stay current on best practices within the school food service industry.
• Sanitized surfaces to maintain cleanliness of food service area.
• Upheld high standards of facility cleanliness, ensuring adherence to sanitation protocols during food service and activity periods.
• Streamlined food service operations by effectively setting up, stocking, and maintaining buffet stations.
• Streamlined the lunchroom process by efficiently organizing seating arrangements and coordinating food service activities.

• Received inventory.
• Supervisor: John Edwards (859)283-6700