
Customer-focused Guest Service Representative known for productive and efficient task completion. Skilled in effective communication, problem-solving, and time management. Excel at using active listening, empathy, and patience to enhance guest satisfaction and address concerns swiftly. Committed to maintaining professionalism under pressure.
Entered quotes via email and over the phone.
Entered orders via email.
Placed orders over the phone.
Tracked orders.
Facilitated customer orders on the website, ensuring a seamless purchasing process.
Handled customer inquiries about the website, providing clear and accurate information.
Monitored customer orders, confirming timely updates and delivery status.