Christine Leonard
Dwight,IL
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
18
18
years of professional experience
Work History
Teller/CSR
Peoples National Bank of Kewanee
Dwight, IL
11.2021 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally.
- Performed daily reconciliation of teller drawer within established limits.
- Maintained confidentiality of all customer records and information according to company policies.
- Explained the features of various banking products available to customers.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Reported any operational issues or system problems that occurred during shift promptly.
- Followed up on requests from customers in a timely manner.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Built and maintained client relationships through quality, personalized interactions.
CERTIFIED NURSING AIDE
OSF HEALTHCARE
- 08.2020
- Helping patients who came to the hospital ambulate, bathe, to the rest room, feed , check vital signs such as blood pressure, temp, o2 as needed, check blood sugars at nurses request
- Sit with patients who need constant supervision for their safety, charting done on Epic
- Adaptable to working other units at any given time
- Experienced with Bi-pap machines.
Certified Nursing assistant
evenglow lodge
11.2015 - 12.2019
- Bathing, feeding and ambulating residents to and from the dining room, to the bathroom and to the shower room, follow nurses instructions when it comes to getting vitals, passed ice, linen and swept and mopped the dining room at the end of the day
- Passed supper trays and room trays and got residents beverages of their choice
- Bagged up laundry to take to wash at the end of the shift
- Charting done on Point Click Care as well as on paper.
CERTIFIED NURSING ASSISTANT
HERITAGE HEALTH CORPORATIONS
10.2014 - 10.2015
- Bathing, feeding and ambulating residents to and from the dining room, to the bathroom and to the shower room, follow nurses instructions when it comes to getting vitals, passed ice, linen and swept and mopped the dining room at the end of the day
- Passed supper trays and room trays and got residents beverages of their choice
- Bagged up laundry to take to wash at the end of the shift
- Charting done on paper.
customer service representative
circle k
08.2008 - 12.2014
- Maintained the cleanliness of the store, bathrooms, pumps, and cooler
- Changed the garbage inside and outside of the building
- Stocked and rotated the products on the shelves and the coolers
- Counted in and put away truck orders
- Cleaned the roller grills, coffee pots, cappuccino machines, fountain machine
- Run diesel transactions through the trendar, called in cards if machine was down
- Counted down drawers at the end of the night
- Counted cigarettes and lottery tickets at the end of the night
- Maintain a positive relationship with customers.
food service worker
burger King
02.2006 - 07.2008
- Take orders, make orders, run drive thru, clean dining room, clean grill, dishes, and mop the floor
- Degrease the floor
- Stock prep for the next shift, clean fryers
- Count down drawers at the end of the night
certified Nursing assistant
Good Sameritan Nursing Home
Dwight, IL
- Bathing, feeding and ambulating residents to and from the dining room, to the bathroom and to the shower room, follow nurses instructions when it comes to getting vitals, passed ice, linen and swept and mopped the dining room at the end of the day
- Passed supper trays and room trays and got residents beverages of their choice
- Bagged up laundry to take to wash at the end of the shift
- Charting done on Point Click Care as well as on paper.
certified Nursing assistant
morris hosptial
- Helping patients who came to the hospital ambulate, bathe, to the rest room, feed , check vital signs such as blood pressure, temp, o2 as needed, check blood sugars at nurses request
- Sit with patients who need constant supervision for their safety, charting done on Meditech
- Adaptable to working other units at any given time
- Experienced with vents and respirators as well as Bi-pap and dialysis.
Education
High School Diploma -
Dwight Township High School
05.2006
Skills
- Hard working
- Reliable
- Dedicated
- Adaptable
- Quick learning on computers
- Friendly and able to develop trusting relationships with customers
- Goal oriented
- Customer Service
- Time management
- Transferable Skills
- Financial Software
- Account Management
- Regulatory Compliance
Timeline
Teller/CSR
Peoples National Bank of Kewanee
11.2021 - Current
Certified Nursing assistant
evenglow lodge
11.2015 - 12.2019
CERTIFIED NURSING ASSISTANT
HERITAGE HEALTH CORPORATIONS
10.2014 - 10.2015
customer service representative
circle k
08.2008 - 12.2014
food service worker
burger King
02.2006 - 07.2008
CERTIFIED NURSING AIDE
OSF HEALTHCARE
- 08.2020
certified Nursing assistant
Good Sameritan Nursing Home
certified Nursing assistant
morris hosptial
High School Diploma -
Dwight Township High School