Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Christine Logan

Fletcher,NC

Summary

Highly adaptable adult BH Care Manager dedicated to providing exceptional skills in the hospital case environment. Smart and bilingual with developed interpersonal and time management skills. Seeking challenging role in new setting devoted to quality patient care. Self-motivated professional promoting attention to detail and the drive to resolve issues effectively. Calm and poised in the most stressful environments. Seeking the opportunity to join Partners Health Management in the role of BH Utilization Review Nurse.

Overview

18
18
years of professional experience
1
1
Certification

Work History

BH RN Care Manager

Advent Health
Hendersonville, NC
10.2021 - Current
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Monitored utilization of health care services to ensure appropriate utilization and cost effectiveness.
  • Assessed medical necessity of inpatient admissions and continued stays.
  • Provided consultation regarding the most appropriate site of service for outpatient services.
  • Ensured compliance with applicable state and federal guidelines related to utilization review activities.
  • Identified opportunities for improvement in processes related to utilization management functions.
  • Conducted concurrent reviews to identify any inappropriate use of resources as well as duplication of services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.

Critical Care ICU Registered Nurse Lead

San Francisco General Hospital And Trauma Center
San Francisco, CA
09.2005 - 10.2021
  • Performed advanced life support interventions such as intubation, chest tube insertion. as per protocol.
  • Participated in research activities designed to improve the delivery of critical care services.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Assisted with developing policies and protocols related to Critical Care Nursing Practice standards of care.
  • Checked on patients regularly to track progress with treatments, changes in symptoms and need for emergency interventions.
  • Contributed significantly toward meeting departmental goals related to customer service satisfaction scores.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Provided direct care in surgical, cardiac and neurological critical care units.
  • Provided direct patient care in a fast-paced ICU setting.
  • Maintained accurate records of patient assessment data, treatments administered and changes in condition or response to treatment plans.
  • Participated in multidisciplinary team meetings to review patient progress and plan further treatment options.
  • Conducted rounds to assess the condition of critical care patients.
  • Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Attended continuing education courses to stay up-to-date on current trends in nursing practice.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.

Education

Bachelor of Science - Nursing Science

Nursing School Rosenheim
Rosenheim
04-2005

Skills

  • Medical Chart Documentation
  • Resource Utilization
  • Case Assessments
  • Referral Management
  • Workflow Coordination
  • Policy Adherence
  • Decision-Making Capabilities
  • Critical Thinking Abilities
  • Medical Terminology Knowledge
  • Budget Management
  • Fiscal Management
  • Customer Service
  • Substance Abuse Treatment
  • Psychiatric and Mental Health Care
  • Dual Diagnosis Expertise
  • Behavioral Management
  • Mental Health Counseling
  • Interpersonal and Written Communication
  • Documentation and Reporting
  • HIPAA Compliance
  • Medicaid Knowledge
  • Proficient in Microsoft Office products (Word, Excel, Outlook)
  • k

Certification

  • NC Registered Nurse 276525

Languages

English
Full Professional
German
Native/ Bilingual

References

References available upon request.

Timeline

BH RN Care Manager

Advent Health
10.2021 - Current

Critical Care ICU Registered Nurse Lead

San Francisco General Hospital And Trauma Center
09.2005 - 10.2021

Bachelor of Science - Nursing Science

Nursing School Rosenheim

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Christine Logan