Dynamic and results-driven professional with extensive experience in customer service and team leadership at Dollar General. Proven ability to enhance operational efficiency and foster teamwork, while maintaining attention to detail. Skilled in inventory management and adept at multitasking, consistently delivering exceptional service and ensuring customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Work History
Lyft Driver
1 Year 11 Months
Self Employed Services | 11.2024 - Current
Provided safe and efficient transportation services to diverse clientele.
Navigated optimal routes using GPS technology to enhance ride efficiency.
Maintained vehicle cleanliness and functionality to ensure passenger comfort.
Delivered excellent customer service by addressing passenger inquiries and concerns.
Managed scheduling and time effectively to maximize availability for rides.
Store Manager
6 Years 3 Months
Dollar General | 08.2020 - 11.2026
Supervised daily operations to ensure store compliance with company policies.
Trained and mentored team members in customer service best practices.
Managed inventory levels, conducting regular stock audits to minimize shrinkage.
Implemented visual merchandising strategies to enhance product presentation and drive sales.
Led initiatives to improve operational efficiency, resulting in streamlined workflows.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Lead Sales Associate
2 Years
Circle K | 07.2018 - 07.2020
Analyzed inventory levels to optimize stock management and reduce waste across the store.
Implemented strategies to enhance customer experience, resulting in increased repeat business.
Handled cash register operations and customer transactions to process payments.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Performed inventory control procedures to manage stock.
Front Service Clerk
1 Year 3 Months
Smith's Marketplace | 02.2014 - 05.2015
Provided excellent customer service by greeting and assisting customers promptly.
Maintained cleanliness and organization of front service area to enhance customer experience.
Enhanced customer service experience by efficiently managing checkout lines and transactions.
Ensured safe shopping environment by promptly addressing spills and hazards.
Sales Associate
8 Months
Circle K | 02.2013 - 10.2013
Assisted customers with product inquiries and transactions to enhance shopping experience.
Maintained cleanliness and organization of sales floor to ensure efficient operations.
Operated cash register, processing payments accurately and efficiently.
Stocked shelves and replenished merchandise to maximize product availability for customers.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Cashier
1 Year
Publix | 01.2012 - 01.2013
Processed customer transactions efficiently using point-of-sale (POS) systems.
Maintained accurate cash drawer and managed daily cash reconciliations.
Assisted customers in locating products and provided exceptional service.
Handled customer inquiries and resolved issues to enhance satisfaction.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Summer Camp Counselor
3 Months
Daniel Island School | 05.2011 - 08.2011
Led daily activities to foster engagement and teamwork among campers.
Assisted in planning and implementing age-appropriate programs and games.
Maintained a safe environment by enforcing rules and ensuring camper safety.
Supported counselors in managing group dynamics and resolving conflicts.
Provided first aid support as needed, ensuring health and safety compliance.
Lifeguard
2 Months
Daniel Island Neighborhood Association | 05.2011 - 07.2011
Monitored pool area for safety, ensuring compliance with facility regulations and standards.
Responded swiftly to emergencies, performing rescues and administering first aid as needed.
Conducted regular safety checks on equipment, maintaining operational readiness and safety protocols.
Maintained cleanliness of facilities, ensuring an inviting atmosphere for all visitors.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Education
High School Diploma
Bishop England High School | Daniel Island, SC | 06-2012