Christine Mangel
Drug And Clothing Clerk
Bend,OR
Summary
Energetic and detail-oriented professional excelling in product placement and customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for maintaining organized inventory and a clean sales environment, ensuring a seamless shopping experience while demonstrating reliability and adaptability. Experienced clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
30
30
years of professional experience
Work History
Drug and Clothing Clerk
Bi Mart
10.2020 - Current
- Stocked and organized shelves, ensuring optimal product placement and visibility for enhanced customer access.
- Assisted in inventory management, tracking stock levels and reporting discrepancies to maintain accurate records.
- Processed customer purchases efficiently at the register, ensuring a positive shopping experience and quick service.
- Maintained cleanliness and orderliness of sales floor and backroom, contributing to a safe and appealing environment.
Pharmacy Technician
Walgreens
08.2022 - 12.2023
- Provided exceptional customer service by addressing inquiries and resolving issues, fostering a positive experience for patients.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Processed prescriptions accurately and efficiently, ensuring compliance with safety regulations and enhancing patient satisfaction.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Collected co-payments or full payments from customers.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Utilized pharmacy management software to process prescriptions efficiently.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Education
High School Diploma 1985 Graduate -
Skills
Product placement
Active listening
Team building
Interpersonal skills
Customer communication
Problem-solving aptitude
Flexible and adaptable
Reliability
Organizational skills
Self motivation
Multitasking
Peer relationships
Handling payments
Confidentiality
Prioritization
Cash handling
Customer satisfaction
Telephone etiquette
Customer service
Time management
Attention to detail
Timeline
Pharmacy Technician - Walgreens
08.2022 - 12.2023
Drug and Clothing Clerk - Bi Mart
10.2020 - Current
Rex Putnam High School - High School Diploma 1985 Graduate,