Kiley Melson
Shelbyville,Tennessee
Summary
Highly motivated retail employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers.
Overview
6
6
years of professional experience
Work History
Clothing Sales Associate
Bella Chic Boutique
10.2021 - 09.2023
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Cleaned, closed, and secured store at end of shift.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Developed loyal customer base by providing excellent customer service.
- Used point-of-sale systems to process payments and check inventory levels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Babysitter
Stratton Weaver
07.2017 - 12.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Clothing Sales Associate
The Mad Hatter Boutique
07.2021 - 10.2021
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Cleaned, closed, and secured store at end of shift.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Developed loyal customer base by providing excellent customer service.
- Used point-of-sale systems to process payments and check inventory levels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Associate of Science - Business Administration
Motlow State Community College
Tullahoma, TN08.2023
High School Diploma -
Cascade High School
Bell Buckle, TN05.2021
Skills
- Product Processing
- Goal-Driven
- Positive Customer Engagement
- Strong Communication and Interpersonal Skills
- Product Placement
- Merchandise Receiving and Handling
- Cash Register Systems
- Team Cooperation
- Store Policies and Procedures
- Merchandise Recommendations
- Cash Counting
- Inventory Management
Timeline
Clothing Sales Associate
Bella Chic Boutique
10.2021 - 09.2023
Clothing Sales Associate
The Mad Hatter Boutique
07.2021 - 10.2021
Babysitter
Stratton Weaver
07.2017 - 12.2022
Associate of Science - Business Administration
Motlow State Community College
High School Diploma -
Cascade High School
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