Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christine Mansaray

Christine Mansaray

Zeeland

Summary

Dynamic Travel Consultant with extensive experience at BCD Travel, excelling in personalized service and exceptional communication. Proven track record in managing complex itineraries and enhancing customer satisfaction through tailored travel arrangements. Expertise in Sabre GDS and a commitment to building lasting client relationships drive repeat business and successful travel experiences.

Overview

9
9
years of professional experience

Work History

Travel Consultant

BCD Travel
03.2023 - Current
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, and groups business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Enhanced customer satisfaction by tailoring travel plans to individual preferences and needs including hotel , car, rail , air
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Collaborated with team members to optimize travel recommendations and share industry knowledge.

Travel Consultant

American Express, Global Business Travel
12.2019 - 03.2023
  • Organized trips for individual business travelers.
  • Arranged travel accommodations for individuals and groups.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.

Travel Consultant

Working Solutions
12.2016 - 05.2019
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Education

General Studies

Allendale High School
Allendale, MI
06-1990

Skills

  • Strong communication skills
  • Hotel accommodations
  • Travel research
  • Travel industry expertise
  • Travel arrangements
  • Exceptional customer service
  • Flight arrangement
  • Corporate travel
  • Reservations booking
  • Travel itineraries
  • Customer service
  • Travel bookings processes(Sabre GDS)

Timeline

Travel Consultant

BCD Travel
03.2023 - Current

Travel Consultant

American Express, Global Business Travel
12.2019 - 03.2023

Travel Consultant

Working Solutions
12.2016 - 05.2019

General Studies

Allendale High School

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