Christine Marcano
Orlando,,Florida
Summary
Highly-motivated professional with a proven history of leadership, planning and problem solving with desire to take on new challenges. Known for developing and maintaining strong customer and vendor relationships, leveraging unique ability to secure and retain business. Demonstrates a strong work ethic, adaptability and exceptional interpersonal skills. Proficient in working effectively without supervision and rapidly mastering new skills.
Overview
7
7
years of professional experience
Work History
Prescreen Coordinator
Conquest Research
Orlando, Florida
12.2024 - Current
- Interviewed patient applicants to obtain past and present medical history, along with medications, and past surgical history.
- Collected vital signs as part of the study protocols.
- Developed and implemented my own sources for studies to highlight inclusion and exclusion information during prescreening appointments.
- Analyzed feedback from providers on-site and included all patient information on Clinical Conductor.
- Adhered to standards in areas involving data collection and research protocols.
Event and Catering Manager
Cocina 214
08.2019 - Current
- Exceeded 2023 sale goals by 26% through effective management and customer service initiatives.
- Led Corporate event and catering operations, orchestrating restaurant buy outs for 100+ guests.
- Managed staff and scheduling of 10-20+ individuals per event, fostering a motivated work environment and delivering exceptional customer service.
- Designed and implemented group training sessions for new staff, integrating menu presentations with popular drink choices and tastings to enhance product knowledge and sales proficiency.
- Initiated regular meetings with vendors and representatives to secure special event deals and optimize inventory purchases.
- Developed training methods tailored to different learning styles, ensuring comprehensive skill development and knowledge across the team.
Assistant Manager
Sophie & Trey Warehouse
12.2017 - 07.2018
- Maintained accurate inventory records for the store's warehouse, meticulously tracking stock levels and conducting regular audits to optimize inventory management.
- Provided exceptional customer support by assisting customers online and over the phone, promptly addressing inquiries and resolving issues to ensure customer satisfaction.
- Collaborated with the management team to implement efficient inventory control procedures, resulting in improved accuracy and reduced discrepancies.
- Assisted in training and mentoring new staff members on inventory organization and shipping procedures, ensuring their smooth integration into the team and promoting a positive work environment.
Education
Bachelor of Science - Hospitality Management
University of Central Florida
Rosen College07.2020
Skills
- Attention to Detail
- Time Management
- Skilled in Multi-tasking
- Menu Planning
- Customer Service Excellence
- Schedule Coordination
- Vendor Management
- Financial Data Analysis
- Skilled in Microsoft Word and Excel
- Experienced with Toast POS and Aloha POS
- Team Leadership and Supervision
- Social Media Management
- Event Billing and Invoicing
- Managing events from start to finish
- Records Maintenance
- Manager Certification Completed
- Proficient in Spanish
- Good Clinical Practice Certified
- HIPAA Compliance Certified
- Experienced in Clinical Conductor
Community Service
2020 - Present, helping package and deliver school lunches to St. Mary Margaret School in Winter Park, FL
2020 - Present, involved in Winter Park Lost Pets Fundraiser/Booth Coordinator at the yearly Cinco De Mayo Event in Winter Park, Florida
2019 - Present, a volunteer Toy Collector at the yearly Toys for Tots Holiday Fundraiser Event in Winter Park.
2019 - Volunteer Coordinator for the Southern Women's Show with Orlando Fashion Week at the Orange County Convention Center
2018 - Volunteered in event set-up for the Downtown Food and Wine Festival
Awards Certificates Recognitions
- 2025, Good Clinical Practice Certified
- 2025, Florence Healthcare for Ancillary Role Certified
- 2025, HIPAA Compliance Certified
- 2022, Food Protection Manager Certified
- 2019, UCF Deans List
- 2015, Hospitality Management Scholarship
Timeline
Prescreen Coordinator
Conquest Research
12.2024 - Current
Event and Catering Manager
Cocina 214
08.2019 - Current
Assistant Manager
Sophie & Trey Warehouse
12.2017 - 07.2018
Bachelor of Science - Hospitality Management
University of Central Florida
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