Christine Marshall
Dayton,OH
Summary
Dedicated professional with 37 years experience in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Skilled in assisting with daily office needs and managing general administrative activities. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Proven track record of contributing positively to team dynamics and company culture. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
Air Force Band of Flight
WPAFB, OH
10.1998 - Current
- Provides administrative support to all band members, including scheduling meetings and managing calendars. Pleasantly welcomes visitors and maintained the front reception desk.
- Answers phone calls and emails to provide information, resulting in effective business correspondence.
- Handles incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Composes letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
- Manages daily office operations and maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing and expediting orders, ensuring efficient workplace functionality.
- Ensures efficient operation of office equipment, such as printers, copiers, and fax machines.
- Coordinates mailings, including sorting mail and preparing packages for shipping via on-base mailroom requirements.
- Briefs incoming bandsmen on important, need-to-know Air Force and unit administrative policies.
- Assists Director of Operations, when needed, to expedite gig requests from customers.
- Runs monthly reports in BLSDM for SEL and NCOIC of Admin.
- Assistant Facility Manager - Submits CE building repair request in TRIRIGA.
- TMT logs, tracks, and closes taskers.
Travel Clerk
AFMCLO/JA
WPAFB, OH
09.1989 - 09.1998
- Processed travel arrangements for all attorneys, including airfare, hotel accomodations and car rentals.
- Created itineraries and ticketing documents, along with hotel reservation confirmation numbers, address, and phone number, put in a packet for each traveler, each trip, for reference.
- Maintained a database of travel expenses, including estimated and actual hotel, airfare, and rental car expenditures.
- Resolved conflicts in reimbursements from travel pay and cancellations of travel in accordance with JTR policies.
- Reviewed vouchers before processing to ensure all claims were made and required receipts were attached.
- Built and maintained productive relationships with directors, SES, attorneys, contracted government travel agency (for airline reservations and ticketing), travel pay, and hotel staffs at many locations across the United States, plus overseas locations.
Education
High School Diploma -
Dunbar High School
Dayton, OH06-1987
Skills
- Document Control
- Office Administration
- Mail handling
- Calendar Management
- Data Entry
- Appointment Scheduling
- Database Management
- Relationship Building
- Operational processes
- Verbal Communication
- DTS (Defense Travel System)
- TMT (Task Management Team)
- TRIRIGA (CE Bldg Request System)
- AFPC Secure (Military Personnel Access)
- ATAAPs (Civilian Time Card)
Accomplishments
- Civilian Category I of the Year - 2022 AF Band of Flight
Timeline
Administrative Assistant
Air Force Band of Flight
10.1998 - Current
Travel Clerk
AFMCLO/JA
09.1989 - 09.1998
High School Diploma -
Dunbar High School
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