Christine Martin
Menifee,California
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service, and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Fast learner with 10+ years in food service and related industries.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Server
Lazy Dog Restaurant & Bar
05.2011 - 07.2017
- Accurately took orders and was knowledgeable about the menu.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines.
Food Server
Mimi's Cafe
06.2003 - 05.2011
- Cultivated warm relationships with regular customers.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Documented orders accurately to track sales and properly bill guests.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
High School Diploma -
Katella High School
Anaheim, CA06.2003
Skills
- Order verification
- Guest Relations
- Daily Specials Memorization
- POS System Operations
- High-Volume Dining
- Order Verification
- Safe Food Handling
- Interpersonal communication
Certification
Food Handler's Card
Timeline
Food Server
Lazy Dog Restaurant & Bar
05.2011 - 07.2017
Food Server
Mimi's Cafe
06.2003 - 05.2011
High School Diploma -
Katella High School
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