Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
Work History
Endoscopy Technician
Wilmington Gastroenterology Associates
04.2021 - 03.2022
Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
Set up endoscopy suites with equipment and supplies needed for procedures.
Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
Certified Medical Assistant
Wilmington Health Associates
11.2019 - 03.2020
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Bar Manager/Server
Sushi Gem
07.2016 - 11.2019
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Crew Trainer
McDonald's
02.2012 - 06.2016
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Education
Bachelor of Arts - Biology
University of North Carolina Wilmington
Wilmington, NC
05-2026
Clinical Medical Assistant Program - Medical Assistant
Miller-Motte College
Wilmington, NC
10.2019
High School Diploma -
Enrico Fermi High School
Enfield, CT
05-2013
Skills
Effective Team Collaborator
Inventory Management
File and records maintenance
Proficient Typist: 90 WPM
Analytical Problem Solving
Maintains Composure in High-Stress Situations
Quick Learner
Efficiently Organized
Effective Interpersonal Communication
Effective Time Management
Timeline
Endoscopy Technician
Wilmington Gastroenterology Associates
04.2021 - 03.2022
Certified Medical Assistant
Wilmington Health Associates
11.2019 - 03.2020
Bar Manager/Server
Sushi Gem
07.2016 - 11.2019
Crew Trainer
McDonald's
02.2012 - 06.2016
Bachelor of Arts - Biology
University of North Carolina Wilmington
Clinical Medical Assistant Program - Medical Assistant
Miller-Motte College
High School Diploma -
Enrico Fermi High School
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