Tailyr Vondal
Devils Lake,ND
Summary
Experienced and certified Pharmacy Technician with 19+ years of experience in retail pharmacy environments for major national chains. Skilled in accurate medication dispensing, providing valuable patient information, and effective communication with healthcare professionals. Holds TPV certification and specializes in immunization. Currently serving as Store Administrator, overseeing staff and optimizing pharmacy operations for maximum efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Advanced Certified Pharmacy Technician
Thrifty White Drug
Devils Lake
01.2012 - Current
- Managed phone communications, resolving questions posed by customers and healthcare providers.
- Accurately filled and prepared prescriptions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed diverse pharmacy tasks with focus on meticulousness, timely execution and superior service.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Resolved third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Streamlined daily prescription coordination exceeding 300 transactions in a fast-paced environment.
- Successfully certified through the Tech-Check-Tech initiative.
- Certified Immunizer
- Successfully completed CPR certification.
- Developed advanced skills through significant exposure to LTC environments.
- Facilitated open communication between staff and management, fostering a positive work environment that promoted teamwork.
- Monitored and applied the latest Medicare guidelines to maintain claim accuracy.
- Assisted in auditing processed claims for accuracy, leading to improved overall quality assurance metrics within the department.
- Medicare A Auditor
- Store Administrator
Pharmacy Technician
CVS Pharmacy
Grand Forks, ND
08.2005 - 01.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted, measured, and compounded medications following standard procedures.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Lead Technician
- Inventory specialist
- Scheduling
Education
Certified Pharmacy Technician - Pharmacy
North Dakota State College of Science
Wahpeton, ND01.2006
Skills
- Medication Storage Protocols
- Maintained Confidentiality Standards
- Consistent Quality Checks
- Record Management
- Technical Problem Solving
- Manage Drug Inventory
- Pharmaceutical Pricing Strategies
- Bubble Pack Preparation
- Medication Storage Security
- Order Verification
- Pharmaceutical compounding
- Equipment Cleaning and Maintenance
- Incoming Supply Management
- Effective Troubleshooting Skills
- Transaction Management
- Customer Support
- Enhancing Pharmacist Operations
- Medication Administration
- Regulatory Compliance Expertise
- Medication Management
- Strategic Problem Resolution
- Order Fulfillment
- Supporting Pharmacy Operations
- Stock Management for Pharmaceuticals
- Point Of Sale Management
- Medicare and Medicaid Processes
- Wholesale Procurement
- Effective Dosage Calculation Techniques
- Safety Protocol Compliance
- Pharmacy Record Administration
- Proficient in Insurance Claim Software
- Compounding Pharmacy
- HIPAA Compliance Knowledge
- FDA Compliance Knowledge
- Medication Management Expertise
- Quality Assurance and Control
- Driven Individual
- Effective Team Collaborator
- Maintained Organized Workspace
- Compassionate Understanding
- Strategic Solution Developer
- Team builder and knowledge support
- Adaptable to Fast-Paced Environments
- Insurance Specialist
- Inventory Management
- Medicare A billing and Audits
- Assist the manager on daily tasks and help others stay on track
Education
Tailyr Carsty Vondal
701-370-9721
1113 4th Ave NE
Devils Lake, ND 58301
Education
NDSC
Wahpeton, ND
Certification
PTCB
CPR
TPV
IMMUNIZATIONS
Timeline
Advanced Certified Pharmacy Technician
Thrifty White Drug
01.2012 - Current
Pharmacy Technician
CVS Pharmacy
08.2005 - 01.2012
Certified Pharmacy Technician - Pharmacy
North Dakota State College of Science