Christine Maye
Wheeling,WV
Summary
Hard-working and dedicated individual with ten years of administrative experience. Skilled in patient registration, medical billing and coding, and maintaining accurate health records. Proven ability to manage high-volume calls and enhance patient satisfaction through effective communication and meticulous record-keeping.
Overview
15
15
years of professional experience
Work History
Registration Specialist
WVU Medicine Sleep Center
01.2024 - 08.2024
- Efficiently manage patient check-in procedures, verify insurance eligibility, and maintain accurate records to ensure seamless operations.
- Schedules, cancels, reschedules and confirms patient appointments.
- Review patient medical records for completeness, accuracy and compliance.
Public Records Researcher
Vertical Screen Inc.
11.2021 - 08.2023
- Conducted thorough analysis of court dockets to ensure accurate processing of legal components, adhering to stringent timelines for case management.
- Maintained or exceeded the prescribed quality ratio standards through meticulous attention to detail and adherence to procedural guidelines.
- Initiated and managed communication with court representatives to verify subject information, ensuring data integrity and accuracy.
Receptionist
Pediatric Care Group
05.2021 - 11.2021
- Managed high-volume telephone inquiries, ensuring effective resolution of customer concerns and fostering patient satisfaction.
- Maintained accuracy of patient records by verifying insurance details, demographics, and health histories.
- Streamlined patient administrative processes, including scheduling, check-in and check-out procedures, and facilitated timely billing transactions.
Medical Biller and Coder
Suburban Geriatrics
03.2012 - 10.2014
- Accurately processed electronic medical records (EMR), ensuring error-free order entry, insurance verification, and comprehensive medical chart audits.
- Managed financial transactions by posting and reconciling insurance and patient payments, and diligently resolved discrepancies in incorrect payments and outstanding accounts.
Data Entry Processor
Drugscan Inc
06.2009 - 02.2012
- Ensured meticulous data management by overseeing scheduling, entry, and verification processes, maintaining high accuracy standards.
- Organized documentation, facilitated record-keeping, and compiled reports, enhancing operational efficiency through methodical file management and correspondence preparation.
Education
Associate of Applied Science - Health Services Management
Montgomery County Community College
Blue Bell, PA01.2018
Certificate - Medical Billing And Coding
Montgomery County Community College
Blue Bell, PA01.2011
Skills
- Records Organization and Management
- Patient/Customer Relations
- Excellent customer service and telephone etiquette
- Excellent Computer Skills
- Critical Thinking
- Strong attention to detail
- Medical terminology
Timeline
Registration Specialist
WVU Medicine Sleep Center
01.2024 - 08.2024
Public Records Researcher
Vertical Screen Inc.
11.2021 - 08.2023
Receptionist
Pediatric Care Group
05.2021 - 11.2021
Medical Biller and Coder
Suburban Geriatrics
03.2012 - 10.2014
Data Entry Processor
Drugscan Inc
06.2009 - 02.2012
Associate of Applied Science - Health Services Management
Montgomery County Community College
Certificate - Medical Billing And Coding
Montgomery County Community College
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