Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christine McCann

Westerville,OH

Summary

Highly Skilled Interpreter with aptitude for conveying the emotion, style and content of ASL to each individual user. Brings an in-depth knowledge of cultural context and idiosyncrasies, using skills developed over 29 years of experience to bridge communication gaps for better understanding and productivity.. Proven to provide interpretations quickly and accurately. Approaches each situation with an empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge.

Overview

53
53
years of professional experience
1
1
Certification

Work History

Video Relay Interpreter

Kelly Services
Troy, MI
06.2021 - Current
  • Provides ASL interpretation for clients in a variety of settings, including, but not limited to medical, dental, mental health, law enforcement, legal, educational, and banking.
  • Interprets conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Provides cultural education to hearing clients to help them understand how to effectively communicate with deaf individuals.

ASL Interpreter

Heritage Interpreting
Worthington, OH
01.2021 - Current
  • Provides in person interpretation services for deaf and hard of hearing individuals in various settings including, but not limited to, medical, mental health, educational, rehabilitation, professional, stage, and business.

ASL Interpreter

Independent Contractor - Self Employed
Cincinnati And Columbus, OH
08.1993 - Current
  • Provides interpretation services for deaf and hard of hearing individuals in a variety of settings including, but not limited to Medical, Mental Health, Education, Post-Secondary, Religious, Platform/Stage Events, Performing Arts, Legal and Business.
  • Provides beginner and intermediate ASL classes for the general public, as well as individual tutoring.

Video Relay Interpreter

Cloudbreak Health
Columbus, OH
07.2016 - 03.2020
  • Interpreted video conversations simultaneously to help both parties communicate in a variety of medical and mental health settings.
  • Assisted in training and supporting newly hired ASL Interpreters on how to navigate the system and best practices while interpreting VRI.
  • Chosen to represent both spoken and ASL interpreters from the center in monthly meetings with head administrators to discuss issues and suggest company improvements to raise morale and streamline services.

VRS Interpreter

Purple Communications, Inc
Dublin, OH
08.2015 - 05.2017
  • Simultaneously interpreted phone calls of all types to help both parties conduct business, handle medical needs, manage personal concerns, or just have conversations.

ASL Interpreter

OhioHealth Group
Columbus, OH
12.2005 - 04.2015
  • Facilitated training classes for healthcare staff to improve cultural knowledge, sensitivity and communication with deaf and hard of hearing patients.
  • Collaborated in planning meetings to better serve deaf and hard of hearing patients in medical settings.
  • Provided interpretation services for deaf and hard of hearing patients and staff.

Coordinator of Interpreting Services/Staff Interpreter

The Buckeye Ranch
Grove City, OH
05.1995 - 09.2001
  • Coordinated interpreting schedule for all staff and contracted interpreters.
  • Provided annual and new employee cultural training, as well as best practices on utilizing interpreting services within the organization.
  • Generated reports and produced tracking documents related to the interpreting department.
  • Directly supervised employees coaching staff through day-to-day work and complex problems.
  • Facilitated team-building activities to enhance working relationships.

Education

Bachelor of Science - Deaf Studies

Cincinnati Christian University
Cincinnati, OH
05.1995

Skills

  • Interpersonal Communications
  • Customer Service
  • Work Process Training
  • Instructional Techniques
  • Positive Reinforcement Strategies
  • Analytical Skills
  • Professional Development
  • Cultural Immersion
  • Crisis Intervention
  • Providing Feedback

Certification

NIC Certification - Member ID: 8522

National Registry of Interpreters for the Deaf

Timeline

Video Relay Interpreter

Kelly Services
06.2021 - Current

ASL Interpreter

Heritage Interpreting
01.2021 - Current

Video Relay Interpreter

Cloudbreak Health
07.2016 - 03.2020

VRS Interpreter

Purple Communications, Inc
08.2015 - 05.2017

ASL Interpreter

OhioHealth Group
12.2005 - 04.2015

Coordinator of Interpreting Services/Staff Interpreter

The Buckeye Ranch
05.1995 - 09.2001

ASL Interpreter

Independent Contractor - Self Employed
08.1993 - Current

Bachelor of Science - Deaf Studies

Cincinnati Christian University

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