Christine McGinnis
Licensed Barber
Littleton,CO
Summary
Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves.
Overview
25
25
years of post-secondary education
22
22
years of professional experience
Work History
Customer Liaison & Clerk
Ross Dress For Less
Centennial, CO
11.2020 - Current
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Assisted customers with special services, account updates and promotional options.
- Checked prices for customers and processed items sold by scanning barcodes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Educated customers on promotions to enhance sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Answered questions about store policies and concerns to support positive customer experiences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Assisted customers by answering questions and fulfilling requests.
Licensed Master Barber
Chris Ann's Cut
Centennial, Colorado
05.2017 - Current
- Quickly adapted plans and adjusted clipper equipment to maintain high standards of functionality and safety.
- Used clips and shears to complete various types of fades, shaves and cuts.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Devised marketing and sales strategies to maximize business success.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Completed full and partial shaves with clippers and standard and straight razors.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits.
- Distributed business cards outside of salon to generate new business.
- Managed business customer service, responding to requests and concerns promptly.
- Oversaw all business operations and made strategic decisions.
- Resolved guest complaints about service or style.
- Answered incoming telephone calls and scheduled appointments for clients.
- Consulted with clients to assess personal style preferences and unique needs.
- Styled hair according to customer preferences.
- Maintained master calendar of appointments.
- Performed in-home services for elderly clients unable to travel to salon.
Licensed Master Barber
Broadway Barbers
Englewood, CO
04.2017 - 10.2020
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used clips and shears to complete various types of fades, shaves and cuts.
- Consistently received positive performance reviews from guests.
- Sold and promoted hair care products and cosmetics, helping increase salon revenues 10%.
- Educated customers on products, including hair color and aftercare hair product to maximize benefits.
- Kept detailed records of customer information and services provided to increase return customers by three-fold.
- Counted and documented opening and closing cash amounts daily.
- Maintained master calendar of appointments.
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Devised marketing and sales strategies to maximize business success.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
- Distributed business cards outside of salon to generate new business.
- Maintained regular client list of up to 50 repeat customers while handling 7 walk-in clients daily.
- Completed safety training and certifications.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Completed full and partial shaves with clippers and standard and straight razors.
Licensed Master Barber
Priority Male
Denver, CO
03.2013 - 03.2017
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used clips and shears to complete various types of fades, shaves and cuts.
- Consistently received positive performance reviews from guests.
- Sold and promoted hair care products and cosmetics, helping increase salon revenues by 9%.
- Educated customers on products, including hair color and after care to maximize benefits.
- Resolved guest complaints about service or style.
- Maintained seasonal snip chart and updated company-based tracking document to record all solid color approvals.
- Counted and documented opening and closing cash amounts daily.
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Completed full and partial shaves with clippers and standard and straight razors.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Paul Mitchell sales by 11%.
- Used scissors, trimmers, clippers, razors and brushes on over hundred's of customers with 100% customer satisfaction rate.
Licensed Master Barber
Floyd's 99
Centennial, CO
01.2004 - 02.2014
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used clips and shears to complete various types of fades, shaves and cuts.
- Consistently received positive performance reviews from guests.
- Sold and promoted hair care products and cosmetics, helping increase salon revenues..
- Resolved guest complaints about service or style.
- Maintained seasonal snip chart and updated company-based tracking document to record all solid color approvals.
- Counted and documented opening and closing cash amounts daily.
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Managed business customer service, responding to requests and concerns promptly.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications.
- Performed bi-weekly inventory counts and ordered all new supplies.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Completed full and partial shaves with clippers and standard and straight razors.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Crew for Men sales.
- Used scissors, trimmers, clippers, razors and brushes on over hundred's of customers with a 100% customer satisfaction rate.
Education
Master of Arts - Barbering
Englewood Beauty College
Englewood, CO 03.2001 - 12.2021
High School Diploma -
Ponderosa High School
Parker, CO 08.1993 - 08.1997
Skills
Cash register operation
Timeline
Customer Liaison & Clerk
Ross Dress For Less
11.2020 - Current
Licensed Master Barber
Chris Ann's Cut
05.2017 - Current
Licensed Master Barber
Broadway Barbers
04.2017 - 10.2020
Licensed Master Barber
Priority Male
03.2013 - 03.2017
Licensed Master Barber
Floyd's 99
01.2004 - 02.2014
Master of Arts - Barbering
Englewood Beauty College
03.2001 - 12.2021
High School Diploma -
Ponderosa High School
08.1993 - 08.1997
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