Christine McIlhatton
North East,MD
Summary
Level-headed professional who remains calm and effective in extremely difficult and stressful situations. Maintains the ability to demonstrate a high level of problem solving skills, as well as, critical decision making. Proficient on Microsoft Software processor application, paying attention to detail, and is able to prioritize important tasks at hand. Effectively communicates with staff, maintaining an organized work environment via verbal and written communication.
Overview
5
5
years of professional experience
Work History
Permit Clerk
Cecil County Government
Elkton , MD
02.2022 - Current
- Performed routine data entry for all (building, plumbing, heating and electrical ) permit processing from contractors and the general public
- Provide information in person or over the telephone to customers regarding obtaining various permits and licenses, including building permits, plumbing, heating, electrical, hawkers, peddlers and coin operated licenses.
- Generate receipt of payments for permits
- Process Renewed County Licenses
- Schedules inspections daily
- Files and distributes all documents appropriately
- Prepares and tracks building and living violations
Medical Billing and Credentialing Specialist
West Cecil Health Center, Inc
Conowingo, MD
12.2018 - 02.2022
- Timely and accurately submits claims, follows up with third party insurances for rejected, pending, denied claims, document detailed explanation of denials, submit detailed appeal letters/ reports to insurance companies
- manage and reconciliation of daily time of service batches and deposits
- monitor collections process, process aging claims, utilize systems to collect, analyze, and report detailed information to management in a timely and accurate manner, work reports for adjustments and inappropriate rejections
- verify patients health insurance, co- pays, co- insurance, and deductibles, analysis and reporting of accounts receivable
- audit credit balances and refund payers, contact patients regarding outstanding balances
- monitor clinical staff credentialing files to ensure compliance with internal policies, credential staff with third party payers, recredential providers within a timely manner, track credentialing expiration dates for providers and support staff, communicate with providers and support staff when professional licenses or certifications are due to be renewed, assist staff with the renewal process.
Medical Records Specialist
West Cecil Health Center, Inc
Conowingo, MD
02.2018 - 12.2018
- Import documents into patients electronic medical record, label medical documents accordingly, attach documents to necessary labs or diagnostics
- process medical records request to and from the facility, create invoices for medical records request using a ledger, document accurate request information in excel
- process dental record request, importing dental imaging and labeling of x-rays, answer telephone calls, respond to electronic encounters.
Medical Assistant
Christina Institute of Advanced Surgery
Newark, DE
06.2017 - 02.2018
- Maintained accurate records of patient care, condition, progress and concerns
- Responded appropriately to the physical, emotional and developmental needs of patients
- Obtained information about clients' medical history, drug history, complaints and allergies
- Scheduled and accompanied clients to medical appointments
- Maintained a clean, healthy and safe environment, including autoclave process
- Performed clerical duties, such as word processing, excel, data entry, answering phones and filing
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Documented patient information obtained from interviews
- Precisely completed appropriate claims paperwork, documentation and system entry
- Professionally and courteously verified appointment times with patients
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).Maintained updated knowledge of coding requirements
- Prepared patient charts, pre-admissions and consent forms as necessary.
Education
Associates of Science - General Studies
Cecil College
North East, MD05.2016
High School Diploma -
North East High School
North East, MD06.2011
Certificate of Nursing Assistant -
Cecil County School of Technology
North East, MD01.2011
Skills
- Organized
- Pays attention to detail
- Critical thinking
- Decision making
- Task-oriented
- Compatible with colleges
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
Timeline
Permit Clerk
Cecil County Government
02.2022 - Current
Medical Billing and Credentialing Specialist
West Cecil Health Center, Inc
12.2018 - 02.2022
Medical Records Specialist
West Cecil Health Center, Inc
02.2018 - 12.2018
Medical Assistant
Christina Institute of Advanced Surgery
06.2017 - 02.2018
Associates of Science - General Studies
Cecil College
High School Diploma -
North East High School
Certificate of Nursing Assistant -
Cecil County School of Technology
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