Summary
Overview
Work History
Education
Skills
Timeline
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Christine Mcknight

Walkertown,NC

Summary

Dynamic educator with a proven track record at Alpha Academy, excelling in classroom management and lesson planning. Leveraged critical thinking to design engaging, hands-on activities that fostered curiosity in young learners. Recognized for building strong relationships with students and parents, enhancing the overall learning experience.

Overview

11
11
years of professional experience

Work History

Teacher

Alpha Academy
02.2025 - 07.2025

Teaching pre-school

  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.

Order Picker

Adecco Staffing
09.2024 - 10.2024
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Pulled orders quickly to maintain demanding productivity goals.

Phone Operator

Personal Touch Answering Service
06.2024 - 09.2024
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Managed multi-line phone system, expertly navigating between calls while maintaining a friendly demeanor.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Assisted customers with scheduling appointments, confirming details, and making necessary adjustments.

Dispatcher

Davis Garage
05.2014 - 06.2016
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.

Education

GED -

Forsyth Technical Community College
Winston-Salem, NC
06-1982

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Lesson planning

Timeline

Teacher

Alpha Academy
02.2025 - 07.2025

Order Picker

Adecco Staffing
09.2024 - 10.2024

Phone Operator

Personal Touch Answering Service
06.2024 - 09.2024

Dispatcher

Davis Garage
05.2014 - 06.2016

GED -

Forsyth Technical Community College
Christine Mcknight