Christine Mezzanotte
Wayne,NJ
Summary
Account management professional prepared for next challenge. Valued for ability to drive client satisfaction and ensure seamless account operations. Known for collaborative approach and adaptability in dynamic environments.
Overview
23
23
years of professional experience
Work History
Associate Accounts Manager
Acrisure
Hasbrouck Heights, NJ
11.2025 - Current
- Support team of up to 8 account managers
- Daily follow-ups of notices of cancellation
- Processing of endorsements, loss runs, change requests, MVR
- Built client relationships by acting as liaison between customer service and sales teams.
- Managed a portfolio of diverse accounts, ensuring the successful delivery of products and services according to client needs.
Account Coordinator
Acrisure
Hasbrouck Heights, NJ
11.2024 - 11.2025
- Collaborated with sales team to ensure seamless transition of new clients into operational systems
- Increased operational efficiency within the department by implementing streamlined procedures for policy management and storage.
- Daily processing of RSP
Tech Assistant
Scirocco Group
Hasbrouck Heights, NJ
04.2019 - 11.2024
- Track and create CE attendance for licensed individuals across the agency
- Collaborated with team members to streamline workflow with RSP
- Processed endorsements, change requests and driver reports for the entire agency
- Filing of all commercial lines policies by month, rotating drawers and shelves once policies are processed
- Maintenance of administrative function for all carrier websites; submitting, creating and updating ALL employee user id/passwords
- Provide consistent back-up coverage across departments
Administrative Assistant
Scirocco Group
Hasbrouck Heights, NJ
04.2009 - 04.2019
- Oversaw obtaining and updating new state licenses and subsequent renewals for all entities
- Assisted in managing daily office operations to ensure efficiency and organization.
- Controlled carrier contract maintenance, update and manage carriers on SFG Exchange File for all entities including FMJ
- Maintained electronic filing systems, enhancing document retrieval processes and accessibility with use of TAM and EPIC
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Receptionist
Scirocco Group
Hasbrouck Heights, NJ
04.2003 - 04.2009
- Assisted in maintaining office supplies inventory, reducing costs through effective procurement strategies.
- Coordinated with various departments to facilitate smooth daily operations and communications.
- Maintained confidentiality of sensitive information, adhering to company policies and procedures.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School Diploma -
Paramus High School
Paramus, NJProperty And Casualty Producers License -
American School of Business
Fairfield, NJ01.2026
Skills
- Industry software proficiency
- Teamwork and collaboration
- Customer service
- Goal oriented
- Clear and concise communication
- Documentation and reporting
- Thorough and timely task management
Timeline
Associate Accounts Manager
Acrisure
11.2025 - Current
Account Coordinator
Acrisure
11.2024 - 11.2025
Tech Assistant
Scirocco Group
04.2019 - 11.2024
Administrative Assistant
Scirocco Group
04.2009 - 04.2019
Receptionist
Scirocco Group
04.2003 - 04.2009
High School Diploma -
Paramus High School
Property And Casualty Producers License -
American School of Business