Christine M Glaser
Lincoln,NE
Summary
Experienced professional with over 25 years in diverse industries. Skilled in manufacturing, document control, computer programs, scheduling, packaging, quality control, audits, and training. Recognized for expertise and attention to detail. Strong communication, relational, training, and organizational skills. Self-motivated with exceptional problem-solving abilities and proactive attitude towards challenges. Always seeking opportunities for growth and learning beyond job requirements.
Overview
21
21
years of professional experience
Work History
Quality Systems Analyst
Huvepharma
11.2023 - Current
- Organized training for the site
- Maintain the training database
- Building and implementing a training program for the new Reliance quality management system
- Perform fit testing for colleagues’ initial qualification or re-qualification
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes
- Reviews, processes and approves deviations and change control requests.
- Inspect and release raw materials for use
- Assist people with documentation, training or compliance inquiries.
- Performed quality audits on documents, facilities and raw materials.
- Gives training on quality, communication and documentation topics
- Posted product receipts and process orders for finance
- Assisted in implementing Reliance quality management system to the site.
- Review, update, process and write SOPs and related documents
- Prints sensitive and controlled documents
- Assist colleagues on updating official documents
Quality Oversight Analyst
Haleon (Formerly GSK)
01.2022 - 11.2023
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency
- Advised on all aspects of GMP compliance and facilitating finished product release and assessing the quality impact
- Conducted quality oversight on the production floor
- I participated in on-line problem solving with a rapid response group consisting of a selected group of individuals and conducted investigations as required
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications
- Quality Reviewer in Root Cause Analysis and Deviation as well as Rapid response (RR) Investigation at site.
- Wrote deviations, events and findings
- Involved in audit preparation for Operational Quality
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards
- Reduced errors in data entry, instituting rigorous quality control checks
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks
Quality Assurance Consultant (DCC) (Complementary Worker)
GSK
03.2021 - 01.2022
- Facilitate controlled prints when requested.
- Reconciled and filed documentation per site procedures.
- Verify, checked and organized incoming documents to archive.
- Deliver updated procedures, work instructions and references to departmental guidebooks.
- Aid in retrieving requested archived documents for internal customers and auditors.
- Check incoming documents for properly executed documentation per the ALCOA principles.
- Answer and execute miscellaneous requests and communications from internal customers.
QC Technician
HTI Plastics
12.2020 - 01.2021
- Understood and operated complex measurement equipment and programs.
- Proficient at daily quality checks using gauges, scales, calipers, and multiple specialty test gauges.
- Experienced in using AQL standard method to perform quality checks on finished product.
- Prepared and cross-referenced certified documentation of incoming goods and materials.
- Followed quality plans and work requirements for each individual product that was produced.
Quality Analyst II
Nestle Purina
Crete, Nebraska
09.2018 - 07.2020
- Provided quality oversight to monitor processes and ensure that products adhered to the standard production outlines
- Completed test for (protein, fat, and moisture), temperature, can seal on finished goods and NIR on incoming gluten moisture
- Qualified in utilizing, troubleshooting and maintaining sensitive scientific instruments, measurement equipment and programs
- Collaborated with diverse teams to address issues and discuss resolutions using critical thinking and lean manufacturing methods
- Communicated daily on ongoing quality issues and concerns with departmental leads and managers
- Created training materials to coach and teach colleagues updates on procedures and corrective actions
- Knowledge of Microsoft office products and other programs for utilization in everyday production, procedures and data recording
- Commercial awareness in industry standards impacting quality control techniques and procedures
- Analyzed data, production records and raw and finished material to ensure quality products are going out the door
- Attended supplier site audits to ensure they are complying with Purina standards of quality
- Make recommendations and decisions on product holds and release of finished goods.
- Helped in completing the 5s standard in the QA laboratory
- Audited processes and quality control standards to ensure that they adhere to the latest standards
- Actively participated in the roll out of ISO 9001 for the site
- Assisted in the implementation and training on the electronic QMS program to the production and packaging floor
- I utilized the new QMS Red Zone to ensure production standards in real time
- Performed thorough investigations on process deviations by following a standard protocol by asking the 5W & 1H
- Coach production operators on quality requirements and routine checks
- Supported quality oversight on process startups.
- Understanding, implementing, and training of (HACCP)Hazard Analysis and Critical Control Points for assurance of product safety
- Completed sanitation inspection audits to ensure equipment is cleaned and sanitized to quality standards at the end of production runs and change overs
- Completed safety audits for company safety guidelines
- Analyzed quality and performance data to support operational decision-making.
Sample handler/Material Coordinator
Merck
Elkhorn, Nebraska
10.2017 - 09.2018
- Maintained antigen seed logs and inventory in accordance with regulatory standards.
- Practiced lean manufacturing by solely controlling the inventory by distributing, ordering, and issuing components to production batches for the exact components for each individual process.
- I restructured the frozen storage facility of seed and media components for production for easier access and inventory control.
- Developed an immersed proficiency in SAP, data bases, and Aura/Fusion Ops programs to maintain inventory, perform process tasks and support manufacturing practices.
- Developed a strong support group among lab technicians, QA, QC, accounting, supervisors, and directors to ensure documentation, inventory and quality standards were met.
- Audited and rectified process documentation, batch records, BOMs and supporting paperwork to ensure accurate entries that meet industry standards
- Satisfactorily completed month-end production reports to fulfill ISA financial requirements
- Streamlined process timelines from when paperwork was complete to when it is received by QA for the release of the product.
- Prevented budget loss and reduced scrap(~1.2M) by recognizing discrepancies in goods movements and goods receipts in SAP.
- Perform cycle counts and support inventory records and counts.
Laboratory Technician
Zoetis (Formally Pfizer)
Lincoln, Nebraska
01.2004 - 06.2017
- Awarded the opportunity to be one of the few colleagues to accurately support the printing, organizing and distribution of new batch records for production runs.
- Appointed lead technician and trainer.
- Ability to work collaboratively with cross-functional teams and leadership.
- Conducted GEMBA walk throughs and shift change.
- Continuously improving the quality of antigen potencies by studying production trends and process monitoring systems to ensure the optimum growth patterns of individual antigens in critical production stages
- Edited and developed SOPs, batch records and logbooks to ensure accuracy of processes and procedures to regulatory standards and company specifications
- Routinely ordered, organized, and transported materials for use in manufacturing
- Directly involved in the fast-paced scale up and bulk antigen production of SIV (H1N1, H1N2, H3N1) vaccine and the making of new seed for use in more production lots at the break out of the swine flu in 2009
- Aided in the production and launch of Impovac (Diphtheria Toxoid)
- Lead multiple presentations and demonstrations on the safety of multiple tasks, specific equipment and chemical handling
- Involved in lab safety audits and checklist to ensure safety in the lab and production areas.
- Proficiency in Microsoft Office Professional (Excel, PowerPoint, Word), SharePoint, and Adobe Acrobat Professional
- Worked alongside scientists on process improvement in production batches to improve potencies and process discrepancies
Education
Bachelor’s - veterinary science
University of Nebraska
Associates - Laboratory Science Technology
Southeast Community College
Bachelor’s - business administration
Doane University
Crete, NebraskaSkills
- End user support
- Technical documentation
- Quality assurance controls
- Root-cause analysis
- Collaboration and communication
- FDA regulations
- Group presentations
- Lean manufacturing
- Critical thinking
- Functional testing
- Quality management
- Documentation and materials
- Training and onboarding
- Strong problem solver
Timeline
Quality Systems Analyst
Huvepharma
11.2023 - Current
Quality Oversight Analyst
Haleon (Formerly GSK)
01.2022 - 11.2023
Quality Assurance Consultant (DCC) (Complementary Worker)
GSK
03.2021 - 01.2022
QC Technician
HTI Plastics
12.2020 - 01.2021
Quality Analyst II
Nestle Purina
09.2018 - 07.2020
Sample handler/Material Coordinator
Merck
10.2017 - 09.2018
Laboratory Technician
Zoetis (Formally Pfizer)
01.2004 - 06.2017
Associates - Laboratory Science Technology
Southeast Community College
Bachelor’s - business administration
Doane University
Bachelor’s - veterinary science
University of Nebraska