Mae Banks
Houston
Summary
Logical professional with many years of experience delivering customized IT solutions to boost user operations. Expert at translating plans for business growth and specific needs into improved system designs. Employed knowledge of new technologies to suggest improvements to existing systems and new hardware. Employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Systems Analyst/Buyer
ROTHE DEVELOPMENT, INC./NASA
Houston
10.2017 - Current
- Interface with personnel on all levels to gather, track, verify funding and approve their IT related procurements.
- Provide annual procurement process training to project leaders and members.
- Track and procure of IT hardware and software requirement budget
- Approve over 1,000 procurement requests in a fiscal year
- Interface with Division managers, project managers, and users to gather annual IT related requirements
- Review and provide approval of Service Requests (SRs) and verify appropriate IT data is specified on the SR. This includes verifying that SRs meet all IT purchase request requirements and that SRs for IT purchases are in the annual IT operating plan.
- Provide weekly IT procurement status reports to management
- Work closely with the Budget Office to obtain funding
- Create IT policy for annual requirements
- Reduced transaction approval time by 50 percent and new project start-up time by as much as one month.
- Designed and maintained Flight Operations Directorate (FOD) IT SharePoint IT budget database
- Research and vet vendors to determine whether they meet the agency requirements
- Assess requirements to confirm that they meet agency Section 508, CATSCAN and CITR requirement
- Collaborated with cross-functional teams to identify and resolve technical issues.
- Evaluated existing systems to recommend improvements and streamline processes.
- Developed process flow diagrams to visualize system operations and workflows.
- Assisted in project management tasks to ensure timely delivery of software solutions.
- Provided ongoing support for end-users, addressing inquiries and troubleshooting problems.
- Identified areas for improvement in current systems architecture and proposed strategies for optimization.
- Provided training sessions for end users on how best utilize the company's systems.
- Created automated scripts to streamline routine tasks and reduce manual labor hours spent on processes.
- Interacted with vendors to negotiate contracts for hardware and software purchases or services rendered.
- Maintained a secure environment by implementing security policies and procedures according to industry standards.
- Trained staff and users to work with computer systems and programs.
- Evaluated supplier proposals to ensure compliance with project specifications.
- Negotiated contracts with vendors to secure favorable terms and conditions.
- Conducted market research to identify new suppliers and procurement opportunities.
- Communicated effectively with stakeholders on procurement timelines and deliverables.
- Implemented process improvements to enhance purchasing efficiency within the organization.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Requested pricing quotes from suppliers to determine best source of supply.
- Developed relationships with vendors to secure better prices and payment terms.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Implemented strategies for streamlining procurement processes resulting in improved efficiency and cost savings.
- Analyzed market trends and competitor data to identify opportunities for cost savings.
- Researched competitors and sourced new vendors.
- Evaluated quotations received from prospective suppliers to award purchase orders.
- Prepared bid documents for tender process management according to company's policies and procedures.
- Drafted requests for quotes from vendors for comparison shopping purposes.
- Ensured compliance with government regulations regarding purchasing activities.
- Reviewed and updated purchasing policies and procedures to improve efficiency and compliance.
- Implemented cost-saving initiatives that reduced procurement expenses by a significant percentage.
- Developed and implemented strategies for minimizing the impact of price increases on key commodities.
- Managed the procurement process from requisition to receipt, ensuring compliance with company policies.
- Prepared and presented reports on purchasing activities, savings achieved, and challenges faced to management.
- Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
- Developed product purchasing and sales strategies according to company budgets.
Systems Analyst
TIETRONIX SOFTWARE, INC./NASA
Houston
12.2012 - 10.2017
Systems Analyst
BASTION TECHNOLOGIES/NASA
Houston
06.2000 - 12.2012
Systems Analyst
JAYMARK ENGINEERING/NASA
Houston
10.1998 - 06.2000
Deputy/Career Development Specialist
HARRIS COUNTY SHERIFF’S DEPARTMENT
Houston
10.1996 - 10.1998
- Provided civilian training with professional volunteers.
- Identified department required training guidelines to form roster of volunteer certified instructors in corresponding areas of training.
- Created course curriculum, scheduled and tracked courses
- Increased the number of employees meeting minimum required annual training hours
- Decreased the number of employees with a delay in annual pay increase qualification
- Created training course curriculum
- Recruited accredited professionals to provide required civilian training courses
- Recruited volunteer training instructors
- Maintained personnel training and academic records
- Advised personnel on required state and Departmental training
- Organized events such as career fairs, employer panels, networking receptions, and professional development seminars.
- Compiled resources to support the development of client resumes, cover letters, portfolios, and other job search materials.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Selected and assigned instructors to conduct training.
- Coordinated recruitment and placement of training program participants.
Deputy/Recruiter
HARRIS COUNTY SHERIFF’S DEPARTMENT
Houston
10.1991 - 10.1996
- Recruited and screened applicants for civilian and peace positions
- Increased the number of qualified applicants by reducing the applicants processing time
- Worked with minimum supervision
- Scheduled, coordinated and administered new applicant testing (educational & drug)
- Attended Job Fairs and local high school Career Day events.
- Provided career track counseling and advice to civilian and deputy applicants
Education
Masters of Public Administration -
Texas Southern University
Houston, TXBachelor of Arts - Speech Communications
Sam Houston State University
Huntsville, TXSkills
- Contract negotiation
- Budget management
- Process improvement
- End-user support
- Effective communication
- Problem solving
- Training development
- Strategic planning
- End user support
- User requirements
- Professional demeanor
- Problem-solving abilities
- Relationship building
- Multitasking Abilities
Timeline
Systems Analyst/Buyer
ROTHE DEVELOPMENT, INC./NASA
10.2017 - Current
Systems Analyst
TIETRONIX SOFTWARE, INC./NASA
12.2012 - 10.2017
Systems Analyst
BASTION TECHNOLOGIES/NASA
06.2000 - 12.2012
Systems Analyst
JAYMARK ENGINEERING/NASA
10.1998 - 06.2000
Deputy/Career Development Specialist
HARRIS COUNTY SHERIFF’S DEPARTMENT
10.1996 - 10.1998
Deputy/Recruiter
HARRIS COUNTY SHERIFF’S DEPARTMENT
10.1991 - 10.1996
Masters of Public Administration -
Texas Southern University
Bachelor of Arts - Speech Communications
Sam Houston State University