Open To Work
Channing Becker, MPH
Sentara Healthcare
Virginia Beach,VA
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Program ManagerProject ManagerHealthcare Administrator
Work Type
Full Time
Location Preference
RemoteHybrid
Location:
Virginia Beach, VA, USVirginia Beach, VA
Open to relocation:
No
Important To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPersonal development programs
16
years of professional experience
1
Certification
Experienced Director proficient in managing healthcare operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Work History
Practice Manager III
1 Year 1 Month- P&L management experience by demonstrating track record of successful fiscal and operating leadership; demonstrated financial expertise
- Worked directly with clinic managers in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.
- Developed and implemented strategic planning initiatives that maximize the region’s clinical care and growth potential: collaborating with regional managers.
- Demonstrated strong analytical, quantitative and logical thinking skills applying to project management for improved patient experience.
- Consulted with healthcare professionals on business decisions.
- Supervised team of 26 office personnel including clinical and administrative roles.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Drove operational, financial, team and clinical performance through KPIs/metrics in alignment with department goals.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Regional Health and Wellness Director
7 Months- Designed and implemented effective budgeting policies and procedures.
- Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
Membership and Wellness Director
2 Years 5 Months- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Developed and maintained positive relationships with community members, businesses and vendors to build
- Developed strategies for motivating employees to maximize performance and customer satisfaction.
- Recruited, hired, and trained new team members to expand offerings and meet customer demands.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Developed community education programming events and other activities designed to increase and improve educational outcomes with Norfolk State University.
- Developed and monitored budget and utilized operational resources to meet or exceed company goals.
- Experienced in working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Director of Healthy Living
1 Year- Designed and implemented effective budgeting policies and procedures.
- Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
- Built marketing programs to increase member participation in group fitness activities.
- Developed community education programming events and other activities designed to increase and improve educational outcomes with Norfolk State University.
- Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
- Established and maintained partnerships with community organizations to promote health education programs.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
NASM Certified Personal Trainer
2 Years 3 Months- Designed specific workout systems for individual clients based on performance ability.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Fitness Manager
1 Year 5 Months- Reviewed operating budgets periodically to analyze trends affecting budget needs.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Assistant Fitness Director
8 Months- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
- Met or exceeded monthly revenue and training goals.
- Monitored budget and utilized operational resources.
Retail Associate
1 Year 3 Months- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Physical Therapy Assistant
6 Months- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Provided outpatient therapeutic treatments to patients after orthopedic surgery.
- Communicated with physicians to provide updates on patient care.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Educated families and caregivers on treatment programs for improved at-home support.
Personal Training Manager
2 Years- P&L management experience through a demonstrated track record of successful fiscal and operating leadership
- Demonstrated strong leadership acumen; successful team management and development through recruiting, hiring, training, and professional development of 25 personal trainers
- Achieved and exceeded corporate budget expectations monthly and yearly; monitoring and evaluation strategies to continue growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Education
Certification - Global Health
- Relevant Coursework: Epidemiology & Public Health
Master of Public Health - Health Policy Analysis
- Relevant Coursework: Healthcare Finance & Strategy
- Relevant Coursework: Communicable Diseases & Public Health Leadership
- Professional Development: Practicum in Mental Wellness at the Y with Dr. Joseph Rampersad, Preceptor
- Professional Development: Healthcare Leadership
- 3.76 GPA
- Ranked in Top 5% of class
- Extracurricular Activities: SGA Social Chair
Bachelor of Science - Kinesiology
- Relevant Coursework: Exercise Science & Anatomy and Physiology
- Professional Development: Wompler Physical Therapy Internshipt
- Professional Development: AAAI/ISMA Group Fitness Certification 2004
- Extracurricular Activities: Club Field Hockey, Fundraising and Community Service Chair
- Elected Captain of Field Hockey Team: Player/Coach
Skills
P&L Management/Responsibility
Critical Thinking
Business Management
Operational Excellence
Budget Controls
Strategic Consulting
Business Policies and Procedures
Business Growth Initiatives
Manage Operations
Inventory Tracking and Management
Accounts Payable and Accounts Receivable
Leadership Training
Accomplishments
- Achieved Obesity Medicine Accreditation through regulatory agency, MBSAQIP by completing development of health outcomes dashboard in collaboration with EMR and Analytics team to become 1st clinic in Virginia with OM designation.
- Achieved successful patient health tracking by introducing Bariatric Pre-surgical Program Task List through Epic EMR for patient surgical throughput.
- Established Health Equity Campuses for the YMCA of South Hampton Roads with Executive collaboration.
Certification
- Certified Personal Trainer, YMCA ACE - March 2022
- CORE Cardio Coach Certified
- REGYMEN Fitness Certified Coach
- Matrix Sprint8 Certified Coach
Affiliations
- Thalia Lions Club, Virginia Beach, VA 2023
- Girls on the Run Head Coach, 2017-2022
- Haygood United Methodist Church, lay leader
- Travis Manion Foundation, Race Director 2016/17
Hobbies/Interests
- Aging ballerina
- Cautious snowboarder
- Expert at folding a fitted sheet
- Moderately skilled golfer
- YMCA adult soccer player
- Chronic volunteer
Timeline
Practice Manager III
Sentara Healthcare
06.2022 - 07.2023Read More
Regional Health and Wellness Director
Ymca Of South Hampton Roads
11.2021 - 06.2022Read More
Membership and Wellness Director
Ymca Of South Hampton Roads
05.2019 - 10.2021Read More
Director of Healthy Living
Ymca Of South Hampton Roads
05.2018 - 05.2019Read More
NASM Certified Personal Trainer
Body By Ken Fitness
10.2015 - 01.2018Read More
Fitness Manager
Anytime Fitness
09.2013 - 02.2015Read More
Assistant Fitness Director
Onelife Fitness
01.2013 - 09.2013Read More
Retail Associate
Global Supply Solutions
10.2011 - 01.2013Read More
Physical Therapy Assistant
Touch Of Life Physical Therapy
01.2010 - 07.2010Read More
Personal Training Manager
Equinox Fitness
01.2008 - 01.2010Read More
Old Dominion University
Certification from Global Health
Read More
Eastern Virginia Medical School
Master of Public Health from Health Policy Analysis
Read More
James Madison University
Bachelor of Science from Kinesiology
Read More