Christine Moran
Killingly
Summary
Detail-oriented administrative professional with 10+ years of experience in customer service, office coordination, data entry, scheduling, and records management. Skilled in handling high-volume communications, organizing documentation, coordinating schedules, and providing excellent support to customers and internal teams. Recognized for strong organizational abilities, attention to detail, and maintaining efficient daily office operations.
Overview
18
18
years of professional experience
Work History
Customer Care Coordinator
SPIROL International Corporation
10.2023 - Current
- Coordinate incoming calls and customer communications for internal and external clients
- Provide administrative support for customer service and sales-related functions
- Manage call routing, customer inquiries, and follow-up responses in a professional manner
- Assist with soft collections and account-related communications
- Greet and assist visitors while maintaining a welcoming office environment
- Collaborate with customer service teams to ensure accurate and timely issue resolution
Receiving Clerk
Lowe’s Home Improvement
04.2020 - 10.2023
- Processed incoming freight and merchandise shipments with accuracy and efficiency
- Verified shipment information, receiving documentation, and inventory records
- Scheduled shipments and maintained organized receiving paperwork and files
- Followed company procedures for damaged merchandise and inventory discrepancies
- Updated schedules and verified shipping locations, requisitions, and seals
- Assisted customers with locating, selecting, and loading merchandise while delivering excellent customer service
Project Coordinator
Lowe’s Home Improvement
08.2012 - 04.2020
- Coordinated and scheduled customer installations and service appointments
- Managed installation paperwork, order tracking, and customer communications
- Ensured merchandise was prepared and staged for installer pickup or delivery
- Maintained communication with customers, vendors, and installers throughout project completion
- Assisted with employee training on order management systems and installation procedures
- Resolved customer concerns and confirmed customer satisfaction upon project completion
Head Cashier
Lowe’s Home Improvement
10.2008 - 08.2012
- Supervised front-end checkout operations and cashier activities
- Trained team members on register procedures and customer service standards
- Handled cash transactions, balancing drawers, and resolving payment discrepancies
- Assisted customers with questions, returns, and issue resolution in a fast-paced environment
Education
Associate of Science - Business Administration
Southern New Hampshire University
04-2023
General Studies
Killingly High School
Danielson, CT08-2004
Skills
- Data Entry
- Customer Service
- Microsoft Office (Word, Excel, Outlook)
- Scheduling & Coordination
- Filing & Records Management
- Administrative Support
- Order Management
- Phone & Email Communication
- Inventory & Receiving Operations
- Team Collaboration
- Organization & Time Management
Timeline
Customer Care Coordinator
SPIROL International Corporation
10.2023 - Current
Receiving Clerk
Lowe’s Home Improvement
04.2020 - 10.2023
Project Coordinator
Lowe’s Home Improvement
08.2012 - 04.2020
Head Cashier
Lowe’s Home Improvement
10.2008 - 08.2012
General Studies
Killingly High School
Associate of Science - Business Administration
Southern New Hampshire University