CHRISTINE MULLER
bloomsbury
Summary
Dynamic Food and Service Executive with over 15 years of experience in optimizing operations and enhancing team performance across diverse environments. Expertise in menu development, mixology, and client relations drives guest satisfaction and sales growth through innovative strategies. A strong commitment to operational excellence and fostering a collaborative work culture supports continuous industry advancements. Additionally, a dedicated childcare professional with a proven track record in managing nurturing environments, recognized for promoting team collaboration and maintaining high standards in child safety and development.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Site Director
RIVER CROSSING YMCA
08.2025 - Current
- Supervised daily activities, ensuring safe and engaging environments for children.
- Developed and implemented age-appropriate curriculum to enhance learning and development.
- Trained and mentored junior caregivers, fostering professional growth and skill enhancement.
- Collaborated with parents to address concerns, providing updates on child development and well-being.
- Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
- Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
MANAGER/BARTENDER
Sharky's wings and raw bar
11.2016 - 10.2024
- Streamlined inventory management processes, leading to reduced waste and noticeable gains in cost efficiency.
- Implemented a customer feedback system, enhancing service quality and fostering loyalty through actionable insights.
- Analyzed sales data to identify trends, enabling targeted promotions that boosted revenue during peak seasons.
- Coordinated staff training sessions, improving team performance and creating a supportive work environment.
- Maintained compliance with health regulations, ensuring a safe dining experience and upholding the establishment's reputation.
- Spearheaded a promotional campaign that increased foot traffic, resulting in marked growth in weekly sales.
MANAGER
Ruby Tuesday
05.2011 - 05.2019
- Coordinated staff training programs to boost team performance, resulting in noticeable gains in operational efficiency.
- Implemented a new inventory management system, reducing waste and ensuring timely stock replenishment.
- Fostered a positive work environment, encouraging open communication and collaboration among team members.
- Coordinated cross-departmental initiatives to improve service delivery, fostering teamwork that resulted in marked gains in operational performance.
- Streamlined scheduling processes to enhance staff efficiency, leading to improved service times and increased customer satisfaction.
- Orchestrated staff training programs, yielding measurable improvements in team performance and significantly enhancing operational efficiency.
CLOTHES CLERK
Tirpok dry cleaners
10.2010 - 01.2014
- Provided exceptional customer service, ensuring client satisfaction and fostering long-term relationships.
- Managed daily operations, streamlining processes that led to noticeable gains in efficiency and reduced turnaround times.
- Trained new team members, enhancing team performance and promoting a positive work environment.
- Executed quality control checks on garments, ensuring high standards that significantly improved customer satisfaction ratings.
Education
High School Graduate -
Phillipsburg High School
Phillipsburg08.2012
Skills
- Management
- Cash Handling
- Patience and tolerance
- First aid and CPR certified
- Multitasking
- Operational Oversight
- Client Relations
- Team Leadership
- Guest Satisfaction
- Crisis Management
- Problem Solving
- Networking
- Early childhood education
Certification
- First Aid/CPR Certified
Timeline
Assistant Site Director
RIVER CROSSING YMCA
08.2025 - Current
MANAGER/BARTENDER
Sharky's wings and raw bar
11.2016 - 10.2024
MANAGER
Ruby Tuesday
05.2011 - 05.2019
CLOTHES CLERK
Tirpok dry cleaners
10.2010 - 01.2014
High School Graduate -
Phillipsburg High School
ADDITIONAL INFORMATION
- Achievements
- Provide a welcoming and enjoyable atmosphere
- Accurately assessed product demand based on seasonal trends and popularity
- Demonstrated exceptional food service skills and menu knowledge
- Developed and designed well-curated food and bar menus
- Demonstrated exceptional written, verbal, and public speaking abilities
- Orchestrated effective social media promotion across various channels