Christine Mulvey
Reading,MA
Summary
Detail-oriented professional with a passion for continuous improvement. Has extensive experience in customer service, managing calendars, event planning, stakeholder communications, and reporting. Leverages background in community organizing and Human Resources to drive positive change, maximize efficiency, and improve outcomes.
Overview
29
29
years of professional experience
Work History
Administrative Assistant to The Office of Admission
THE GOVERNOR’S ACADEMY
Byfield, MA
08.2023 - 04.2025
- Provided administrative support to the Office of Admission as the primary point of contact for prospective students and families.
- Welcomed prospective students, parents, and visitors while providing exceptional customer service.
- Supported daily operations of the Office of Admission through administrative and organizational assistance.
- Managed applicant records across multiple CRM platforms, including Veracross, Gateway, and SAO.
- Coordinated electronic and print mailings, ensuring timely delivery of information to prospective students and families.
- Organized and maintained confidential admissions files.
- Assisted in planning and executing virtual and in-person admissions events, contributing to successful recruitment efforts.
- Arranged campus visits and scheduled interviews and information sessions for prospective students.
Commencement Coordinator
NORTH SHORE COMMUNITY COLLEGE
Danvers, MA
01.2020 - 06.2021
- Executed successful commencement ceremony for 856 graduates and 2,000 guests, skillfully adapting to unforeseen circumstances brought on by Covid-19 restrictions.
- Maintained virtual channels of communication with faculty, students, and their families across a variety of digital platforms.
- Optimized productivity and efficiency via collaboration with 20 team members by establishing workflows and individual objectives.
- Managed regalia purchases and distribution for graduating class to ensure a seamless experience.
- Maintained commencement website, providing students with essential resources and updates to facilitate participation.
- Formulated creative solutions to ensure the virtual commencement maintained its meaning and significance, such as introducing personalized digital slides to recognize and honor graduates and their unique achievements and backgrounds.
- Oversaw creation, printing, and distribution of diplomas and commencement programs, collaborating with Registrar’s Office to confirm details and enhance accuracy.
- Evaluated and approved graduation candidates through meticulous analysis of college requirements.
Volunteer, Administrator
Coolidge Middle School
Reading, MA
01.2013 - 01.2019
- Supported principal’s office in overseeing management of 300-student school.
- Facilitated successful implementation of modernized curriculum, educational initiatives, and updates to disciplinary policies/procedures.
- Acted as visitor-facing representative, serving as the first point of contact for greeting guests, answering phones, and assisting with inquiries.
- Improved office operations by organizing files, providing logistical coordination, and enabling communication across departments.
- Assisted with community events by organizing activities and supporting participants.
Volunteer, Founding Member
WASH Committee (Wellness, Allergies, Safety, and Health)
Reading, MA
01.2007 - 01.2013
- Founded non-profit community group at Birch Meadow Elementary school that expanded to entire school district, including five elementary schools, two middle schools, and one high school.
- Coordinated with event chairs to ensure safe and inclusive events for all students with disabilities.
- Collaborated with community leaders to host the annual Health and Wellness Fair, which was aimed at educating students on healthy eating, mindfulness, sleep, and fitness.
- Coordinated monthly 'Walk to School Days' improving student health and reducing automotive pollution.
- Collaborated with the police department to approve new crosswalks, allowing students to safely walk and bike to school.
- Communicated with the superintendent, food services, principals, and faculty to update the Wellness and Allergy Policy, enhancing student safety and well-being.
- Promoted WASH awareness through speaking engagements for parent groups and hospital staff.
- Implemented new playground equipment for recess activities, providing students the opportunity to be active and promote inclusion.
Volunteer
TRAIN (The Reading Allergy Information Network)
Reading, MA
01.2004 - 01.2013
- Educated families and school systems on accommodating students with special dietary needs.
- Collaborated with Reading School System to revise Wellness and Allergy Policies, enhancing safety and awareness.
Human Resources Generalist
Fitcorp
Boston, MA
01.1996 - 01.2002
- Joined as Customer Service Representative (1996-1997) and was promoted to Manager (1997-1998), Recruiter & Accounting Specialist (1998-2000), and HR Generalist (2000-2002).
- Oversaw and developed six direct reports to superiors while providing customer support to 2,500 members.
- Ran utilization reports, calculated daily deposits, and generated cash summary amounts.
- Administered executive support to CFO and 28 multi-site locations, ensuring proper accounting procedures were in place.
- Managed accounting functions, including reconciliations, account invoicing, accounts payable/receivables, payroll, and membership processing.
- Recruited, hired, and conducted new hire orientations for all employee levels.
- Sourced qualified candidates at local colleges and conducted presentations to attract new talent.
- Developed innovative recruitment strategies using targeted advertisements and creative concepts to attract candidates with aligned interests.
- Coordinated orientation process, benefits administration, and group training to enhance employee onboarding experience.
- Developed and distributed weekly newsletter to full-time employees to foster engagement and positive company culture.
Education
Bachelor of Arts - Psychology, Minor in English
Saint Michael’s College
Colchester, VTSkills
- Customer Service
- Office Administration
- Event Planning
- Logistical Coordination
- Record Management
- Event Budgeting
- Community Outreach
- Strategic Planning and Execution
- Proactive Problem-Solving
- Public Speaking
Leadership Roles
- Hiring Committee Board Member, Birch Meadow Elementary, 2011, 2015
- Fall Festival/Chair, Birch Meadow Elementary, 2007, 2013
- Ice Cream Social Chair, Birch Meadow Elementary, 2007, 2013
Speaking Engagements
- Parents Allergy Group meeting, Martha’s Vineyard, 01/01/13
- Children’s Hospital Boston for Allergy/Immunology staff, 01/01/12
Timeline
Administrative Assistant to The Office of Admission
THE GOVERNOR’S ACADEMY
08.2023 - 04.2025
Commencement Coordinator
NORTH SHORE COMMUNITY COLLEGE
01.2020 - 06.2021
Volunteer, Administrator
Coolidge Middle School
01.2013 - 01.2019
Volunteer, Founding Member
WASH Committee (Wellness, Allergies, Safety, and Health)
01.2007 - 01.2013
Volunteer
TRAIN (The Reading Allergy Information Network)
01.2004 - 01.2013
Human Resources Generalist
Fitcorp
01.1996 - 01.2002
Bachelor of Arts - Psychology, Minor in English
Saint Michael’s College