Christine Neely
Ormond Beach,FL
Summary
Accomplished leader with 30+ years of experience in the HCM Industry, most of this time at Paychex. Strong track record of success in selling, upselling, exceeding sales targets, client retention strategy, and maintaining efficiency and quality across competing initiatives. I aim to create a positive and productive work environment, setting clear goals and monitoring performance.
Overview
34
34
years of professional experience
Work History
Customer Success Manager, Southeast
Paychex
08.2017 - Current
- Successfully managed 10 Customer Success Sales Reps to overachieve quota, including a focus on ancillary Paychex solutions for client-base revenue growth
- Managed team that conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Migration Analyst Manager
Paychex
10.2017 - 05.2018
Key Account Strategist
Paychex
08.2017 - 10.2017
Migration Analyst
Paychex
02.2016 - 07.2017
Payroll Sales Manager
Heartland
08.2013 - 02.2016
SMB Sales
Paychex
06.2002 - 08.2013
MMS Sales
MMS Sales
08.1998 - 05.2002
SMB Sales
SMB Sales
10.1991 - 08.1998
Education
Bachelor of Science (BS) - Biology/Physiology
Cook College at Rutgers University
Skills
- Sales Strategy
- KPI development and tracking
- Sales forecasting
- Effective communication
- Analytical problem-solving
- Salesforce proficiency
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Migration Analyst Manager
Paychex
10.2017 - 05.2018
Customer Success Manager, Southeast
Paychex
08.2017 - Current
Key Account Strategist
Paychex
08.2017 - 10.2017
Migration Analyst
Paychex
02.2016 - 07.2017
Payroll Sales Manager
Heartland
08.2013 - 02.2016
SMB Sales
Paychex
06.2002 - 08.2013
MMS Sales
MMS Sales
08.1998 - 05.2002
SMB Sales
SMB Sales
10.1991 - 08.1998
Bachelor of Science (BS) - Biology/Physiology
Cook College at Rutgers University
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