Kathleen Zicari
Huntersville,NC
Summary
As an HR business advisor, I specialize in helping business owners and c-suite executives maximize their opportunities in the employee hire to retire lifecycle.
By delivering tailored HR solutions, we can increase employee retention, be proactive with compliance regulations and increase overall profitability.
Overview
33
33
years of professional experience
Work History
HR Consulting Manager/Southeast Regional Sales Manager
Asure Software Inc
Charlotte, North Carolina
09.2025 - Current
- As a new fractional HR/HCM division within Asure Software, I partner with small and mid-sized businesses to simplify HR, payroll, benefits and HCM support.
- By utilizing my background in HR leadership and sales, I deliver tailored solutions that enhance business performance through fractional HR services.
- Streamline HR operations to create efficient and scalable processes for clients.
- Leverage a comprehensive HCM platform to enhance compliance and mitigate risk for clients.
Managing Member
Fractional C-Suite LLC
Charlotte, NC
07.2020 - 09.2025
- Collaborate with startups to identify operational gaps and enhance efficiency, driving sustainable growth.
- Deliver strategic advisory services that bolster long term positive business valuations.
- Developed strategic planning initiatives to improve operational efficiency across client projects.
- Cultivated client relationships to align with business objectives and expectations.
- Supported finance, human resources, benefits analysis, and marketing for emerging growth companies.
Business Performance Advisor
Insperity, Inc
Charlotte, NC
09.2017 - 07.2020
- Consulted with mid-sized businesses to enhance payroll, benefits, and HR services, resulting in improved operational efficiency and reduced administrative costs.
- Conducted compliance assessments to identify challenges and delivered tailored solutions that enhanced organizational performance.
- Established strategic B2B partnerships that significantly increased brand recognition and contributed to business growth.
- Achieved Sales Performance Trip Award by selling an average of 550 WSE per fiscal year, reflecting consistent sales excellence.
Senior Regional Manager
Paychex
Rochester, New York
01.2001 - 06.2017
- Led a team of 15-28 payroll sales professionals and 3 district sales managers to consistently achieve combined sales targets.
- Achieved annually the National Sales Conference Award showcasing leadership excellence and sales performance.
- Executed fiscal budget analysis, headcount assessments, and quota assignments across 3 metro areas: Buffalo, Rochester, and Syracuse.
- Developed new channel partnership vertical sales roles, implementing marketing and training programs for national deployment.
Payroll Sales Representative
Paychex
Rochester, New York
01.1997 - 01.2001
- Strategic sales programs across vertical channels, driving revenue growth and surpassing sales quotas.
- Transformed underperforming area into profitable market, consistently exceeding sales quotas.
- Promoted to District Sales Manager, overseeing a team of 10 outside sales representatives and providing training for regional sales teams.
- Coordinated annual conference awards ceremony, managing logistics and participant engagement.
Payroll Sales Channel Representative
Paychex
Miami, Florida
01.1995 - 01.1997
- Qualified for conferences and trips by exceeding quota attainment by over 115% each year.
- Analyzed bank trends and collaborated with regional management to launch and sustain referral programs.
- Established first strategic referral partnership with Barnett Bank, expanding referral network statewide.
Human Resource Representative
Paychex
Miami, Florida
01.1994 - 01.1995
- Contributed to acquisition of regional PEO, enhancing client retention and expanding market share.
- Spearheaded launch of new 401k recordkeeping services, establishing financial advisory sales channel in South Florida.
- Achieved the National Sales Conference Award for outstanding sales performance.
Sales Support Representative
Paychex
Rochester, NY
01.1993 - 01.1994
- Ranked number one in division, qualified for conference/trip with over 120% quota attainment.
- Marketed payroll and human resource products to nationwide prospects, organized and tracked leads throughout sales cycle to enhance conversion rates.
- Responded to customer inquiries regarding payroll and tax services in a timely manner.
- Coordinated communication between sales teams and clients for smooth service delivery.
- Managed documentation for new client onboarding processes efficiently.
Education
Bachelor of Science - Business Administration/Human Resource Concentration
Le Moyne College
Syracuse, New YorkSkills
- HRIS and benefits administration
- Fractional HR services
- Sales strategy
- Regulatory compliance
- Management consultation
- Networking skills
- Employee retention /HR strategy
- Client relationship management
- Compliance assessments
- Negotiation expertise
Affiliations
- Board member, Nevins, Inc.
- Charlotte Regional Chamber of Commerce
- SCORE certified mentor
- Society of Human Resource Management (SHRM)
Timeline
HR Consulting Manager/Southeast Regional Sales Manager
Asure Software Inc
09.2025 - Current
Managing Member
Fractional C-Suite LLC
07.2020 - 09.2025
Business Performance Advisor
Insperity, Inc
09.2017 - 07.2020
Senior Regional Manager
Paychex
01.2001 - 06.2017
Payroll Sales Representative
Paychex
01.1997 - 01.2001
Payroll Sales Channel Representative
Paychex
01.1995 - 01.1997
Human Resource Representative
Paychex
01.1994 - 01.1995
Sales Support Representative
Paychex
01.1993 - 01.1994
Bachelor of Science - Business Administration/Human Resource Concentration
Le Moyne College