Christine Neenan
Lone Tree,CO
Summary
Meticulous accounting professional bringing 5 years of experience in strategic planning, customer relationship management and account reconciliation. Strong Excel and Outlook proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping. Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
13
13
years of professional experience
Work History
Account Administrative Representative
Kaiser Permenente
03.2018 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Processed eligibility and maintained book of business accordingly.
- Reviewed and compared files to make sure groups and TPAs were submitting correct information.
- Light phone work with Groups and TPAs to confirm billing/eligibility/whatever client needed.
Nanny
Gavin Ekstrom
03.2014 - 03.2018
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
Barista
Starbucks
06.2013 - 12.2013
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Coffee Coffee
01.2011 - 05.2013
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Diploma -
John Carroll High School
Bel AirSkills
- Customer Relations
- Account Reconciliation
- Financial Records and Reporting
- Data Entry
- Precision and Accuracy
- Relationship Building
- Word Processing
- Microsoft Office
- Vendor Relationships
- Time Management
- Critical Thinking
- Handling Confidential Materials
Baking, gardening, reading and rock climbing
I love to bake, garden and rock climb with my two children. I heavily enjoy unwinding at the end of the night by making dinner with my husband and reading a nice book.
Timeline
Account Administrative Representative
Kaiser Permenente
03.2018 - Current
Nanny
Gavin Ekstrom
03.2014 - 03.2018
Barista
Starbucks
06.2013 - 12.2013
Barista
Coffee Coffee
01.2011 - 05.2013
High School Diploma -
John Carroll High School