Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline

Christine Ortiz

Macys Department Store
Battle Ground,WA

Work Preference

Desired Job Title

Retail Sales ManagerRetail Sales AssociateRetail Merchandiser

Work Type

Full TimeSeasonal WorkPart Time

Location Preference

RemoteOn-Site

Location:

Battle Ground, WA, USTukwila, WATacoma, WAOlympia, WASeattle, WA

Open to relocation:

Yes

Minimum Desired Compensation

$20/hr

Important To Me

401k matchPersonal development programsCareer advancement
26
Years of experience

Dynamic Sales Associate Manager at Macy's with a proven track record in driving sales through strategic planning and effective team leadership. Skilled in customer engagement and performance reporting, I excel in enhancing team productivity and achieving sales goals. Recognized for developing impactful promotional strategies that significantly increased foot traffic and sales opportunities.

Work History

Sales Associate Manager

9 Months
Macys Department Store | 10.2024 - 07.2025
  • Developed promotional strategies to drive traffic and maximize sales opportunities in-store.
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
  • Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Trained personnel on policies, procedures and communications for in-person and telephone etiquette.

Stay at Home Parent

17 Years
Self-employeed | 09.2005 - 09.2022
  • Coordinated daily schedules and activities to optimize time management and resource allocation.
  • Developed educational programs tailored to children's developmental needs, enhancing learning experiences.
  • Managed household budgets and expenses, promoting financial responsibility and planning.
  • Implemented effective communication strategies to foster collaboration among family members and external stakeholders.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Read stories, sang songs and facilitated creative play.
  • Cultivated a supportive environment that encouraged emotional growth and resilience in children.
  • Created and implemented activities to promote language development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Assisted in potty training and toilet hygiene.
  • Implemented daily routines and activities to stimulate and engage children.

Cleaner

1 Year
Contemporary Home Services | 04.2013 - 04.2014

Worked in new construction to clean and get homes ready for move in. Scheduled jobs, and worked closely with contractors on time frames and deadlines.

Accountant

7 Years 9 Months
All Around Floor Covering | 07.2004 - 04.2012
  • Managed financial statements and reconciliations to ensure accuracy and compliance.
  • Oversaw accounts payable and receivable processes, enhancing cash flow management.
  • Developed annual budgets and forecasts, aligning financial goals with company objectives.
  • Implemented cost control measures that improved profitability and reduced expenses.
  • Prepared and filed tax forms to meet needs of customers.
  • Identified significant tax savings opportunities by conducting in-depth research on applicable deductions and credits.
  • Gathered financial information, prepared documents, and closed books.
  • Handled day-to-day accounting processes to drive financial accuracy.

Merchandiser

4 Years 11 Months
Macy's | 08.2000 - 07.2005
  • Executed merchandising strategies to optimize product placement and enhance customer visibility.
  • Collaborated with sales team to align promotional activities with inventory management.
  • Conducted regular audits of stock levels, ensuring product availability and minimizing overstock situations.
  • Analyzed consumer trends to inform restocking decisions and improve product assortment.
  • Developed visually appealing displays that increased foot traffic and improved sales performance.
  • Trained new staff on company standards for merchandise presentation and inventory control procedures.
  • Assisted in the implementation of seasonal marketing campaigns, contributing to store promotion efforts.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Stock Merchandiser

2 Years 4 Months
JCPenney | 06.1999 - 10.2001
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Trained and mentored new team members on merchandising standards and best practices.
  • Developed and implemented effective display strategies to enhance product visibility and customer engagement.
  • Analyzed sales trends to optimize product placement and assortment strategies.
  • Enhanced store sales by creating visually appealing and strategically organized product displays.
  • Maintained a clean and inviting store environment, ensuring an enjoyable shopping experience for customers.
  • Greeted customers and directed to requested products.
  • Received recognition from supervisors for consistently meeting or exceeding monthly sales goals through effective merchandising tactics.

Education

High School Diploma

Liberty Highschool | Renton, WA

Associate of Science - Radiology

Bellevue College | Bellevue, Washington, WA | 09.2002

Skills

Customer engagement
Meeting management
Salesforce proficiency
Sales team leadership
Sales presentations
Performance reviews
Cross-selling strategies
Sales calls
Sales training procedures
Sales performance reporting
Analytical problem solver
Direct sales
Verbal and written communication
Product knowledge
Strategic planning
Order management
Sales team training
Staff management
Relationship building
Positive and upbeat
Employee motivation
Sales planning
Sales expertise
Decisive

Timeline

Sales Associate Manager

Macys Department Store
10.2024 - 07.2025Read More

Cleaner

Contemporary Home Services
04.2013 - 04.2014Read More

Stay at Home Parent

Self-employeed
09.2005 - 09.2022Read More

Accountant

All Around Floor Covering
07.2004 - 04.2012Read More

Merchandiser

Macy's
08.2000 - 07.2005Read More

Stock Merchandiser

JCPenney
06.1999 - 10.2001Read More

Liberty Highschool

High School Diploma
Read More

Bellevue College

Associate of Science from Radiology
Read More
Christine Ortiz