Christine Pisano
Saint Leo the Great School
Lancaster,PA
35
years of professional experience
Dynamic professional with over 30 years of proven success in supporting K-12 schools and higher education institutions, specializing in student accounts, enrollment management, tuition billing, and financial administration. Expertise includes cafeteria operations, vendor management, event coordination, and donor relations, consistently delivering exceptional customer service while maintaining meticulous financial records. Recognized for enhancing administrative processes and cultivating positive relationships with students, families, faculty, and community stakeholders. Highly proficient in Microsoft Office, Google Workspace, and various database management systems, ensuring streamlined operations and effective communication across all levels.
Work History
Student Accounts Manager
5 Years 11 Months- Administered tuition billing and cafeteria accounts while ensuring accurate financial records.
- Served as the primary contact for parents regarding tuition, enrollment, and account questions.
- Managed student registration and enrollment for new and returning families.
- Coordinated financial aid processes, assisting families with applications and inquiries.
- Developed long-lasting relationships with clients, fostering trust and loyalty.
- Coordinated school supply purchasing and textbook approvals, ensuring compliance with Pennsylvania Department of Education funding requirements.
Cafeteria Manager
11 Years 11 Months- Oversaw daily cafeteria operations, ensuring compliance with health and safety standards.
- Developed menus that adhered to nutritional guidelines while accommodating student preferences.
- Coordinated inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
Associate Director of Annual Giving
8 Months- Coordinated annual giving campaigns, increasing participation and contributions from reunion classes.
- Developed targeted donor communications and compelling fundraising appeals to enhance donor engagement.
- Planned and executed donor events and stewardship activities, fostering stronger alumni connections and loyalty.
- Collaborated with development and alumni relations teams to support fundraising initiatives.
Assistant Director of Major Gifts
2 Years 1 Month- Conducted prospect research and cultivated relationships to enhance capital campaign initiatives.
- Developed solicitation materials and coordinated major gift strategies to maximize donor engagement.
- Supported capital campaign initiatives through prospect research and donor cultivation.
- Planned and executed regional donor events in Baltimore and Washington, D.C., fostering community involvement.
Associate Director of Admissions
4 Years 2 Months- Managed recruitment initiatives and represented college at admissions events to attract diverse student applicants.
- Reviewed applications and participated in admissions decisions to select candidates aligned with institutional goals.
- Coordinated campus visits, interviews, and information sessions to enhance prospective student engagement and experience.
- Developed communications for prospective students and families.
- Coordinated campus visits, interviews, and information sessions.
Admissions & Financial Aid Graduate Assistant
1 Year 9 Months- Scheduled events and travel for professional staff, ensuring efficient logistics and timely preparations.
- Assisted students and families with admissions and financial aid inquiries, providing clear guidance and support.
- Facilitated admissions events to attract potential students and families., campus visits, and reporting activities.
Laboratory Technician
2 Years- Conducted laboratory research on specialty compounds to advance knowledge in industrial pulp and paper manufacturing.
- Conducted routine tests on raw materials and finished products to ensure compliance with quality standards.
- Maintained accurate laboratory records while supporting research and testing activities to ensure compliance with protocols.
Education
Master of Education (M.Ed.) - Higher Education Administration
Bachelor of Arts (B.A.) - Chemistry
Skills
Microsoft Office
Google Workspace
Database Management Systems
Tuition & Student Account Systems
Financial Recordkeeping
Online Payment Platforms
CORE COMPETENCIES
- Student Accounts & Tuition Billing
- Enrollment & Registration Management
- Financial Administration & Recordkeeping
- Budget Monitoring & Reporting
- Parent & Stakeholder Communications
- Vendor & Inventory Management
- Microsoft Office Suite
- Google Workspace
- Database Management
- Event Planning & Coordination
- School Operations
- Customer Service & Problem Solving
Timeline
Student Accounts Manager
Saint Leo the Great School
08.2020 - 07.2026Read More
Cafeteria Manager
Saint Leo The Great School
09.2012 - 08.2024Read More
Associate Director of Annual Giving
Franklin & Marshall College
09.2001 - 05.2002Read More
Assistant Director of Major Gifts
Franklin & Marshall College
08.1999 - 09.2001Read More
Associate Director of Admissions
Franklin & Marshall College
06.1995 - 08.1999Read More
Admissions & Financial Aid Graduate Assistant
University of Pittsburgh
08.1993 - 05.1995Read More
Laboratory Technician
Repap Technologies
07.1991 - 07.1993Read More
Franklin & Marshall College
Bachelor of Arts (B.A.) from Chemistry
Read More
University of Pittsburgh
Master of Education (M.Ed.) from Higher Education Administration
Read More