Dynamic licensed cosmetologist with extensive experience at Therapy Hair Salon And Spa, excelling in hair coloring and styling. Renowned for exceptional customer service and strong client relationships, leveraging active listening and clear communication to enhance client satisfaction. Committed to ongoing education and sanitation practices, ensuring a safe and enjoyable salon experience.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Therapy Hair Salon And Spa
06.2016 - 10.2025
Provided exceptional customer service by assessing client needs and recommending appropriate hair and spa treatments.
Executed various hair techniques, including cutting, coloring, and styling, to enhance client satisfaction.
Maintained a clean and organized workspace in compliance with health and safety standards.
Collaborated with team members to create innovative hairstyles for special events and promotions.
Educated clients on proper hair care products and techniques to promote healthier hair maintenance.
Managed appointment scheduling efficiently to optimize service delivery and minimize wait times.
Developed strong client relationships through personalized consultations and follow-up services.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.