Christine Rester
Holden,LA
Summary
Results-driven Patient Access Supervisor with expertise in healthcare administration and patient services. Streamlines operations and enhances team performance to elevate patient satisfaction. Implements strategies that improve workflow efficiency and productivity, consistently delivering superior patient experiences and operational effectiveness.
Overview
15
15
years of professional experience
Work History
Patient Access Supervisor
Ochsner Health Center
Holden, LA
05.2022 - Current
- Supervised patient registration and scheduling processes at Ochsner Health Center.
- Trained staff on patient access policies and procedures to ensure compliance.
- Managed daily operations to optimize patient flow and service delivery.
Patient Access Representative
Ochsner Health Center
Covington, LA
08.2015 - 12.2022
- Managed patient registration processes and maintained accurate patient records.
- Assisted patients with insurance verification and benefits explanation.
- Coordinated appointment scheduling for various medical departments efficiently.
Patient Access Team Lead
Ochsner Health Center
Covington, AL
01.2020 - 05.2022
- Managed patient registration processes and ensured accurate data entry.
- Trained new staff on patient access protocols and system navigation.
- Coordinated scheduling of appointments for multiple departments efficiently.
Patient Access Representative
Our Lady of the lake surgery center
Baton Rouge, Louisiana
04.2013 - 08.2015
- Managed patient registration processes and maintained accurate patient records.
- Assisted patients with insurance verification and benefits explanation.
- Coordinated appointment scheduling for various medical departments efficiently.
Patient Access Representative
Our Lady Of The Lake Hospital ED
Baton Rouge, Louisiana
07.2011 - 04.2013
- Assisted patients with insurance verification and benefits explanation.
- Coordinated appointment scheduling for various medical departments efficiently.
- Managed patient registration processes and maintained accurate patient records.
Education
Walker High School
Walker , LaSome College (No Degree) -
Baton Rouge Community College
Baton Rouge, LASkills
Results-driven Patient Access Supervisor with expertise in healthcare administration and patient services Streamlines operations and enhances team performance to elevate patient satisfaction Implements strategies that improve workflow efficiency and productivity, consistently delivering superior patient experiences and operational effectiveness
Results-driven Patient Access Supervisor with expertise in healthcare administration and patient services Streamlines operations and enhances team performance to elevate patient satisfaction Implements strategies that improve workflow efficiency and productivity, consistently delivering superior patient experiences and operational effectiveness
Timeline
Patient Access Supervisor
Ochsner Health Center
05.2022 - Current
Patient Access Team Lead
Ochsner Health Center
01.2020 - 05.2022
Patient Access Representative
Ochsner Health Center
08.2015 - 12.2022
Patient Access Representative
Our Lady of the lake surgery center
04.2013 - 08.2015
Patient Access Representative
Our Lady Of The Lake Hospital ED
07.2011 - 04.2013
Walker High School
Some College (No Degree) -
Baton Rouge Community College