Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
SecretaryRelationship Banker IMortgage Loan ProcessorWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Sheldon, MO
Open to relocation: Yes
Open To Work
CHRISTINE RHOADES
Sheldon,MO
Work Preference
Summary
Sales team member offering expertise in customer profiling and cross-selling, creating lasting client relationships, and educating on financial products. Skilled in financial document review and information verification, with strong communication and problem-solving abilities. Experienced in data collection and analysis using Microsoft Office tools.
Overview
17
17
years of professional experience
Work History
Secretary
Truman Elementary School
Nevada, MO
08.2025 - 03.2026
- Oversaw daily office operations to ensure streamlined workflow and effective communication among staff.
- Maintained accurate student records using school management software, enhancing data accessibility for staff.
- Developed and implemented filing systems, improving document retrieval processes across departments.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Relationship Banker I
Simmons Bank
El Dorado Springs, MO
11.2023 - 07.2025
- Generated business through customer profiling, cross-selling and initiating new business relationships within community.
- Created continuous client relationships by providing knowledgeable information on banking products and services.
- Educated clients about banking products such as savings accounts, credit cards, mortgages and investments.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Mortgage Loan Processor
US Bank NA
Nevada, MO
07.2009 - 09.2023
- Assessed credit reports to determine eligibility for mortgage loans.
- Processed loan documents and ensured compliance with US Bank guidelines.
- Provided customer service by responding to inquiries regarding loan status.
- Verified that all conditions of the loan have been met prior to disbursement of funds.
- Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
- Researched discrepancies in documentation received from applicants or third parties.
- Examined collateral property values to ensure they meet investor guidelines.
- Coordinated activities between lenders, attorneys, realtors, insurance companies.
- Organized files electronically according to document type and date received.
- Ordered property insurance or mortgage insurance policies to protect against loss on mortgaged property.
- Checked applicant credit, personal references and employment histories.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Worked with third-party Lenders to address and clear loan closing requirements.
- Answered questions and advised lenders regarding loans and transactions.
- Examined and verified information in loan application and closing documents.
- Inspected loan documentation for mistakes and corrected discrepancies.
Education
Associate of Arts -
Missouri Southern State University
MO05-2004
High School Diploma - undefined
Hume High School
MO05-1985
Skills
- Verifying Information
- Financial Document Review
- Reviewing Financial Paperwork
- Information Verification
- Employment Verification
- Mortgage Loan Processing
- Credit Verification
- Data Collection
- Microsoft Office
- Customer Service
- Verbal and Written Communication
- Problem-Solving
- Data Entry
Timeline
Secretary
Truman Elementary School
08.2025 - 03.2026
Relationship Banker I
Simmons Bank
11.2023 - 07.2025
Mortgage Loan Processor
US Bank NA
07.2009 - 09.2023
High School Diploma - undefined
Hume High School
Associate of Arts -
Missouri Southern State University