Christine Rockett
Baton Rouge,LA
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health clients.
Responsible annd experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Serenity treatment center
09.2023 - Current
- Developed positive relationships with patients while maintaining professional boundaries.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Provided excellent service to patients through personable communication.
- Documented patient interactions in compliance with HIPAA requirements.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
Assistant Restaurant Manager
Brewbachers
Baton Rouge, Louisiana
12.2021 - 11.2023
- Supervised food preparation, ordering of supplies, and inventory control.
- Monitored customer service standards and took corrective action when needed.
- Performed regular maintenance checks on kitchen equipment.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for all restaurant personnel.
- Maintained accurate records of sales transactions and other financial information.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Provided leadership and direction to restaurant employees.
- Managed cash register operations including deposits and reconciling discrepancies.
- Monitored inventory levels and placed orders as needed to maintain optimal stock levels.
- Facilitated communication between waitstaff and kitchen staff during peak hours.
- Ensured compliance with health and safety regulations.
- Assisted in recruiting, training, and scheduling staff members.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Assisted personnel with duties and tasks during high-volume periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Assisted staff by serving food and beverages or bussing tables.
Education
High School Diploma -
Northdale Magnet Academy
Baton Rouge, Louisiana05-1998
Skills
- Adaptability
- Effective communication
- Empathy
- Analytical thinking
- Problem Solving abilities
- Collaboration and teamwork
- Organizational skills
Certification
- CIT certification in progress. All required hours are complete.
Timeline
Mental Health Technician
Serenity treatment center
09.2023 - Current
Assistant Restaurant Manager
Brewbachers
12.2021 - 11.2023
High School Diploma -
Northdale Magnet Academy