Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Sarah Austin

Fort Worth

Summary

Motivated, detail oriented worker with the skills and adaptability to thrive in any work environment. Problem solving, and leaderships abilities with communication skills that allow me to easily get along with peers, great team worker. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Perimeter Healthcare
01.2024 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living, and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel. (Handle With Care PRT restraint training )
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.

Mental Health Specialist

MHMR
11.2022 - 01.2024
  • Obtain required documents from clients that come in to the clinic including proof of residence, proof of income, insurance and picture ID's, as well as Social Security or Birth Certificates from clients dependents under the age of 18, SSI award letters and SNAP letters
  • Help clients find documents and email them over, or find alternatives clients can use to move forward with required documents for services
  • Schedule clients at all MHMR clinics within Tarrant County
  • Assure clinic flow is being tracked as the intake process is several hours, with clients seeing a Benefits specialist, counselor, and or provider for medication management
  • As many services are provided I directed clients to a warrant specialist, counselor for CPS assessment's, case managers for safety plans, etc
  • With this being said organization and time management has become a major skill of mine
  • My role included answering calls as needed and being able to relay accurate and helpful information to clients
  • Educated family members about their loved ones' mental health conditions and provided guidance on how to best support them
  • Helped clients restore functional, social and daily living skills by linking individuals to needed community services
  • Implemented self-care practices regularly to prevent burnout and maintain personal well-being as mental health professional

Certified Medical Assistant (CMA)

MHMR of Tarrant County
11.2022 - 01.2024
  • Administering Psych injections such as Invega Sustena, Haldol, Perseris, and Prolixin
  • Performing EKG's, doing screener questions such as the PHQ9, CSSRS, and AUDIT C, obtaining general background knowledge, obtaining vitals, and Urine samples, MYAVATAR is the EMR system im familiar with here
  • Mental Health Specialist at the front desk as well
  • Obtaining patients documents, and assuring demographic form is filled correctly in their chart
  • Updated records in EHR system, carefully protecting patient information and verifying data
  • Educated patients regarding medications, treatment plans, and lifestyle changes
  • Handled front desk responsibilities such as answering phones, greeting patients, and managing paperwork
  • Prepared patients for exams by taking vital signs and recording medical histories

Certified Medical Assistant

UT Health Urgent Care
07.2021 - 11.2022
  • Maintained accurate documentation of patient assessments, interventions, and outcomes in electronic health records systems
  • Educated patients and their families on proper home care techniques for managing illness or injury
  • Managed wound care, including cleaning, dressing, and monitoring healing progress
  • Assessed patients' conditions upon arrival to urgent care facility
  • Administered medications as prescribed by physicians
  • Provided treatment for minor injuries and illnesses such as cuts, burns, colds, and infections
  • Triage incoming patients to prioritize care based on severity of condition
  • Assisted with examinations, treatments and office procedures

Education

Certified Medical Assistant -

Peloton College
Arlington, TX
05.2021

Skills

  • Microsoft Word
  • Medical terminology
  • Medical billing
  • Depression Management
  • Customer service
  • Anatomy knowledge
  • Administering Injections
  • Vital Signs
  • Medical Office Experience
  • Insurance Verification
  • Medical Coding
  • EMR Systems
  • Calendar Management
  • HIPAA
  • Computer Skills
  • Medical Records
  • Communication skills
  • Time management
  • Problem solving
  • Phone Etiquette
  • Medical receptionist
  • Problem management
  • Patient care
  • Medical Scheduling
  • Adaptability
  • Creativity
  • Patient Evaluation
  • Attention to detail
  • Conflict resolution
  • Resilience
  • Open Minded
  • Goal oriented
  • Self-Motivated
  • Self-defense / SAMA training
  • Team work
  • Time Management Strategies
  • Client goal planning
  • Mental health screening
  • Heartsaver First Aid CPR AED
  • Reliability
  • Team Collaboration
  • Self-Harm Prevention
  • Suicide Prevention

Certification

  • Certified Medical Assistant
  • Certified Clinical Medical Assistant (CCMA)
  • Heartsaver First Aid CPR AED

Additional Information

Dedicated worker with terrific engagement and interpersonal skills. Warm and welcoming personality. Energetic team player, I'm considered punctual, pleasant, and reliable.

Timeline

Mental Health Technician

Perimeter Healthcare
01.2024 - Current

Mental Health Specialist

MHMR
11.2022 - 01.2024

Certified Medical Assistant (CMA)

MHMR of Tarrant County
11.2022 - 01.2024

Certified Medical Assistant

UT Health Urgent Care
07.2021 - 11.2022

Certified Medical Assistant -

Peloton College

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