My most prominent role has been as a Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention, and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Aurora Santa Rosa Hospital
Santa Rosa, California
01.2021 - Current
Assisted in daily living activities for patients with mental health needs.
Monitored patient behavior and reported changes to nursing staff.
Implemented therapeutic group activities under supervision of clinical staff.
Maintained a safe and clean environment for all patients.
Collaborated with multidisciplinary team to develop patient care plans.
Educated patients on coping strategies and treatment options.
Provided emotional support and crisis intervention during challenging situations.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Cashier/Barista
Basque Boulangerie Cafe
Sonoma, CA
10.2019 - 08.2020
Helped customers find specific products, answered questions and offered advice.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and tables.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Resolved issues with cash registers, card scanners and printers.