Jazzmarie Mastriani
Port St Lucie
Summary
Compassionate Mental Health Technician experienced in delivering patient care within behavioral health and residential environments. Achieved effective communication with patients, families, and clinical staff while ensuring patient safety and promoting therapeutic support. Demonstrated reliability and teamwork in fast-paced settings, leveraging critical thinking and problem-solving skills to enhance patient experiences and foster loyalty.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Mental Health Technician
Amber Behavioral
12.2025 - Current
- Monitored patient behavior throughout the day to identify changes in mood, recognize triggers, and report worsening symptoms to the clinical team.
- Maintained detailed documentation of patient progress, behaviors, and daily activities to support communication and coordination within the clinical team.
- Recorded and monitored patient vital signs, including blood pressure and temperature, to support ongoing health assessments and patient care.
- Performed routine rounds to maintain facility security and ensure patient safety and well-being.
- Assisted patients with adhering to daily residential schedules, including meals, therapy sessions, and structured activities, to support routine and treatment goals.
Behavioral Technician
Remedy Behavioral Health
01.2024 - 01.2026
- Supported client skill development by assisting with daily tasks, play activities, and social interaction using positive reinforcement techniques.
- Monitored and documented client behaviors by collecting accurate, real-time data to evaluate progress toward therapeutic goals and support treatment planning.
- Conducted assessments to identify behavioral patterns and tailored interventions accordingly.
- Collaborated closely with supervising Board Certified Behavior Analysts (BCBAs) to communicate client progress, adjust intervention strategies, and support positive treatment outcomes.
CNA
Answer to Care
07.2024 - 12.2025
- Provided compassionate support with Activities of Daily Living (ADLs), including personal hygiene, bathing, dressing, grooming, oral care, and toileting assistance.
- Supported patient mobility by safely assisting with ambulation using gait belts and walkers, and performing secure transfers between beds, wheelchairs, and other mobility equipment.
- Monitored and documented patients' dietary intake, fluid output, and condition changes, promptly communicating concerns and updates to nursing staff, including RNs and LPNs.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and hygiene standards.
- Prepared patients for examinations, supported physicians and nursing staff during procedures, and assisted with patient admissions, transfers, and discharge processes.
- Collected, monitored, and accurately documented patient vital signs, including blood pressure, pulse, temperature, and respiratory rate.
Crew Member
Tropical Smoothie
01.2022 - 05.2024
- Delivered exceptional customer service by welcoming guests, addressing inquiries, and resolving concerns with professionalism and efficiency.
- Processed customer transactions accurately using the point-of-sale (POS) system while handling cash and maintaining efficient order fulfillment.
- Prepared products in accordance with company recipes, quality standards, and operational guidelines to ensure consistency and customer satisfaction.
- Maintained a clean and organized work environment by sanitizing workstations, clearing tables, and following health and safety regulations. Demonstrated the ability to work efficiently and maintain high performance in fast-paced, high-pressure environments. Managed inventory and stocking processes by receiving deliveries, replenishing supplies, and rotating stock to reduce waste and maintain organization.
Education
Certification Phlebotomist - Phlebotomist
Choices CPR
Ft. Pierce, FL 06.2026 - 06.2026
Associate's Degree - Criminal Justice
IRSC
Ft. Pierce, FL 04.2025 - 04.2026
CNA -
Fort Pierce Traing Center
High School Diploma -
Port St Lucie High School
Port St LucieSkills
- Customer Service
- Communication
- Team Collaboration
- Time Management
- Adaptability
- Multitasking
- Fast-Paced Environment
- Professionalism
- Attention to Detail
- Patient observation
- Behavior Monitoring
- Mental Health Support
- Client Support
- Intake & Outtake Monitoring
- Documentation Skills
- Behavioral assessment
- Documentation management
- Health and Safety Compliance
- Patient monitoring
- Vital sign recording
- Safety compliance
- Problem Solving
- Performance improvement
- POS Systems
- Transaction processing
- Inventory Management
- Effective communication
- Problem solving
- Time management
- Compassionate Care
- Attention to detail
- Performance improvement
- Attention to detail
Timeline
Certification Phlebotomist - Phlebotomist
Choices CPR
06.2026 - 06.2026
Mental Health Technician
Amber Behavioral
12.2025 - Current
Associate's Degree - Criminal Justice
IRSC
04.2025 - 04.2026
CNA
Answer to Care
07.2024 - 12.2025
Behavioral Technician
Remedy Behavioral Health
01.2024 - 01.2026
Crew Member
Tropical Smoothie
01.2022 - 05.2024
CNA -
Fort Pierce Traing Center
High School Diploma -
Port St Lucie High School