Overview
Work History
Education
Timeline
Generic

Christine Rodrigues

Fall River,Ma.

Overview

24
24
years of professional experience

Work History

Winder Operator

TEUFELBERGER
Fall River, MA
08.2021 - 02.2024
  • Identified any mechanical issues with the equipment before they became major problems requiring costly repairs.
  • Monitored the quality of product during production runs, ensuring that products met quality standards.
  • Operated winding machines to wind continuous lengths of material onto bobbins, spools or cones according to specifications.
  • Cleaned work areas regularly to maintain a safe working environment free from potential hazards caused by debris buildup on the floor or around equipment.
  • Kept accurate records of inventory levels for raw materials used in production runs and ordered additional supplies when necessary.
  • Recorded production data including type and amount of material used, speed settings, tension levels. into logbooks.
  • Set up and adjusted winding machines to maintain specified tensions on spools of thread, yarn or wire.
  • Calibrated machinery to ensure proper tension levels were maintained throughout the winding process.
  • Followed written instructions from supervisors regarding specific winding processes and techniques employed in production runs.
  • Ensured that all safety procedures were followed while operating winding machines.
  • Maintained detailed logs of all production activity including number of units produced per hour, shift, day.
  • Inspected finished products for defects such as broken threads, spots, dirt and uneven dyeing.
  • Communicated effectively with fellow team members about changes made to machine settings during production runs.
  • Changed spindles and reels when necessary in order to accommodate different types of yarns or threads being wound.

Dispatcher

Future Technologies
Cranston, RI
01.2011 - 08.2021
  • Provided timely updates to customers regarding their orders or requests.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Verified driver credentials prior to assigning them a route or task.
  • Developed strategies for improving efficiency within the dispatch department.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Updated records of driver locations, delays, and cancellations.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Resolved customer complaints related to service issues or delays.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Participated in team meetings discussing changes in procedures or processes.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Investigated and resolved customer and vendor issues to retain business.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Tracked changes in computer system to keep records current and accurate.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.

Office Manager

Telecom Contracting
Fall River, MA
09.1999 - 11.2010
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Assisted in recruiting, onboarding and training new employees.
  • Provided training to new hires on office policies and procedures.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintained confidential records relating to personnel matters.
  • Provided administrative support to management team including preparing reports and presentations.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Organized company events including holiday parties, team building activities .
  • Processed payroll accurately ensuring all employees were paid on time.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.
  • Developed effective communication strategies between departments within the organization.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Reviewed files and records to obtain information and respond to requests.
  • Interpreted and communicated work procedures and company policies to staff.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Coded and entered daily invoices with in-house accounting software.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Used judgment and initiative in handling confidential matters and requests.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

B.M.C. Durfee
Fall River, MA
05-1990

Timeline

Winder Operator

TEUFELBERGER
08.2021 - 02.2024

Dispatcher

Future Technologies
01.2011 - 08.2021

Office Manager

Telecom Contracting
09.1999 - 11.2010

High School Diploma -

B.M.C. Durfee

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Christine Rodrigues