Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christine Rodriguez

Olympia,WA

Summary

Adept at driving operational success, I elevated Mora Landscaping through strategic planning and exceptional client service, fostering robust client relationships and team collaboration. Expert in project management and staff leadership, my tenure is marked by achieving significant customer satisfaction and operational efficiency, showcasing my ability to navigate and solve complex challenges with innovative solutions. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Owner of Construction Company

Mora Landscaping
03.2019 - 08.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • An experienced problem solving professional, who utilizes critical thinking and systematic approach to reslove complex problems.

Fed Ex Driver

Fed Ex Ground
11.2017 - 12.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Took direction and completed task as requested.
  • Completed route, reached out to team to see if anyone needed assistance.

Manager of Cleaning Company

Clean Deeds
02.2015 - 05.2017
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Cosmetology - Cosmetology

Quality Beauty College
Tumwater, WA
09.2012

GED -

Timberline High School
Lacey, WA
03.2010

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Strategic Planning
  • Project estimating
  • Staff Management
  • Staff hiring
  • Team Oversight
  • Contract Management
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Organizational Structuring

Languages

Spanish
Native or Bilingual

Timeline

Owner of Construction Company

Mora Landscaping
03.2019 - 08.2024

Fed Ex Driver

Fed Ex Ground
11.2017 - 12.2018

Manager of Cleaning Company

Clean Deeds
02.2015 - 05.2017

Cosmetology - Cosmetology

Quality Beauty College

GED -

Timberline High School
Christine Rodriguez