Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Christine Singer

Endicott,NY

Summary

Dynamic Customer Service Representative with a proven track record for excelling in creative problem-solving and effective communication. Recognized for enhancing service quality, I leverage strong organizational skills and Microsoft Office expertise to drive process improvements and create collaborative team environments.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Alorica
Endicott, NY
12.2018 - Current
  • Handled customer inquiries and resolved problems promptly, ensuring a positive customer experience
  • Resolved customer complaints by employing effective communication and problem-solving skills to achieve customer satisfaction
  • Collaborated with team members to improve service quality and efficiency, contributing to a more effective support environment
  • Trained new representatives on company policies and customer service procedures.
  • Maintained precise records of customer communications for reference.
  • Ensured adherence to company protocols by regularly reviewing procedures.
  • Built strong working relationships with coworkers

Education

Bachelor of Science - Industrial And Organizational Psychology

University of Phoenix
Phoenix, AZ
08-2026

Skills

  • Customer service
  • Customer behavior analysis
  • Communication skills
  • Time management
  • Multitasking skills
  • Microsoft Office expertise
  • Adaptability and flexibility
  • Process Improvement
  • Creative problem solving
  • Critical thinking
  • Organizational Skills
  • Team building
  • Leadership
  • Punctuality and reliability

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Remote

Salary Range

$20/hr - $1000/hr

Timeline

Customer Service Representative

Alorica
12.2018 - Current

Bachelor of Science - Industrial And Organizational Psychology

University of Phoenix
Christine Singer