Christine Skogstrand
Staten Island,NY
Summary
Accomplished leader with a strong background in operational efficiency and team collaboration. Known for building high-performing teams and implementing strategies that enhance productivity and customer satisfaction. Committed to delivering impactful results in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Store Manager
Soma
Shrewsbury, New Jersey
10.2024 - Current
- Enhanced overall store performance by doubling all key performance indicators for 2025.
- Managed daily store operations, ensuring adherence to company policies to maintain operational integrity.
- Monitored store performance metrics to pinpoint improvement areas and enhance efficiency.
- Compiled monthly reports on sales figures, expenses, and profits to provide insights for strategic decision-making.
- Designed and implemented merchandise displays to enhance customer shopping experiences and increase engagement.
Chief Operating Officer
GCS Custom Appliance Installations, LLC
Staten Island, New York
01.2021 - 09.2024
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Streamlined workflows to enhance project efficiency and team collaboration.
- Coordinated communication between clients and installation teams.
- Analyzed customer feedback data to identify trends in product satisfaction.
General Manager
Jockey
Staten Island, New York
08.2019 - 03.2021
- Successfully opened the company's first flagship location
- Exhibited leadership aligning with Jockey's core values and culture to foster a positive work environment
- Built a high-performing team and established operational standards that contributed to a successful opening
- Maintained operational and organizational standards for visuals and inventory control, ensuring compliance and consistency
- Reviewed KPIs with team members regularly to pinpoint opportunities for improvement and professional growth
Store Manager
White House Black Market
Staten Island, New York
08.2012 - 08.2019
- hired, managed, and developed top talent to strengthen workflow productivity and foster a high-performance team culture.
- trained and supervised team members in customer service and sales techniques to enhance customer engagement and drive sales.
- executed financial activities in compliance with policy, including cash handling, reporting, price changes, and merchandising to ensure accuracy and integrity.
Education
Associate of Arts - Business Management
St Johns University
Staten Island, NY05-1996
Skills
- Visual merchandising
- Inventory management
- Sales analysis
- Performance analysis
- Financial reporting
- Customer relationship management
Timeline
Store Manager
Soma
10.2024 - Current
Chief Operating Officer
GCS Custom Appliance Installations, LLC
01.2021 - 09.2024
General Manager
Jockey
08.2019 - 03.2021
Store Manager
White House Black Market
08.2012 - 08.2019
Associate of Arts - Business Management
St Johns University