Christine Smith-Hillman

• Established performance metrics to monitor operational effectiveness and drive continuous improvement initiatives.
• Streamlined daily operations to enhance efficiency and service quality in early childhood education.
• Supervised staff training programs to elevate teaching methodologies and compliance with regulations.
• Developed and implemented curriculum standards to improve educational outcomes for preschoolers.
• Collaborated with parents and stakeholders to foster community engagement and support for childcare programs.
• Managed budgeting processes to ensure financial sustainability while enhancing program offerings and resources.
• Oversaw regulatory compliance audits, ensuring adherence to licensing requirements and safety standards in childcare operations.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Mentored and coached team members to foster a productive and engaging work environment.

• Oversaw daily restaurant operations, ensuring adherence to company standards and policies.
• Trained and mentored staff on customer service protocols and food safety procedures.
• Implemented inventory management processes to optimize stock levels and reduce waste.
• Developed and maintained employee schedules to enhance workflow efficiency and coverage.
• Ensured compliance with health regulations through regular inspections and employee training sessions.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

• Professional Development: Emergent Literacy

Practicum Jan 25 S24

• PLD Part 1 Fall 2024 S5
• Emergent Literacy Part 2 Fall 2024 S1

• Professional Development:
• Relevant Coursework: Management & Work Study
• 3.65 GPA