Christine Sonnier
Baton Rouge,LA
Summary
Dynamic and driven operations manager and business owner with extensive experience in improving client satisfaction and optimizing business processes. Skilled in financial oversight, inventory management, and vendor coordination, ensuring operational efficiency and client trust. Proven track record in leading a tattoo and piercing shop to achieve growth and excellence in service delivery.
Overview
1
1
Certification
22
22
years of professional experience
Work History
OWNER / SHOP MANAGER / PROFESSIONAL PIERCER
BODY IMAGES TATTOO
Baton Rouge, Louisiana
01.2023 - Current
- Provided professional piercing services to thousands of clients, ensuring trust and safety during each experience.
- Led initiatives to improve operational systems and client services.
- Manage financial operations, including budgeting and financial reporting, to ensure business profitability.
- Assumed ownership after a decade of increasing responsibility within the business.
- Manage jewelry inventory, ensuring accurate stock levels, organization, and retail inventory.
- Handle unexpected operational, personnel, customer, or facility issues as the primary point of contact.
- Participate in property upkeep and improvements, including painting, repairs, renovations, and general building projects.
- Work with contractors and vendors while also completing smaller projects and finishing work independently.
SHOP MANAGER / LICENSED PROFESSIONAL PIERCER
BODY IMAGES TATTOO
Baton Rouge, Louisiana
09.2016 - 12.2022
- Promoted into management while developing as a professional piercer and becoming increasingly involved in the direction and growth of the business.
- Implemented inventory tracking system, reducing loss and enhancing stock management for retail operations.
- Cultivated a vetted network of premium manufacturers to guarantee a reliable supply of implant-grade, biocompatible body jewelry.
- Developed the piercing department by offering quality jewelry and superior client service.
- Streamlined customer scheduling by introducing an online booking system that boosted daily shop efficiency.
- Directed administrative and staffing functions, ensuring smooth day-to-day operations and compliance with industry standards.
- Built strong client relationships through a calm, professional approach to sensitive and sometimes complicated situations.
- Identified operational problems and developed practical solutions with increasing independence.
- Supported facility needs, maintained vendor relationships, organized events, and contributed to business improvement projects.
RECEPTIONIST / PIERCING APPRENTICE
BODY IMAGES TATTOO
Baton Rouge, Louisiana
11.2013 - 09.2016
- Advanced from front desk role to professional piercing apprenticeship, gaining hands on experience in client interactions.
- Welcomed and checked in arriving clients, efficiently routing them to appropriate artists or piercers to ensure a smooth shop flow.
- Managed appointments, phone calls, and client records.
- Handled transactions and processed payments accurately.
- Maintained a clean, organized, and welcoming atmosphere.
- Completed hands on training in human anatomy, sanitation, safety, jewelry, consultation, and aftercare.
- Established a career foundation focused on precision, accountability, and fostering client trust.
- Provided information about services, pricing, and artist portfolios to clients.
01.2005 - 01.2013
- Established foundational hospitality skills through various roles in hotels, restaurant, and catering settings.
- Delivered guest service, ensuring client satisfaction during events.
- Provided food and beverage service for diverse settings, including weddings and large gatherings.
- Executed event setup and breakdown.
- Performed room service and hosting with attention to detail in fast paced environments.
Education
High School Diploma -
Riverdale Academy
Baton Rouge, LA05-2005
Skills
- Client relationship management
- Stock management
- Vendor negotiation
- Administrative operations management
- Financial oversight
- Effective scheduling practices
- Management of facilities and equipment
- Operational process improvement
- Enhancements for shop operations
- Organizational adaptability
- Networking with the local business community
- Development of business opportunities
Personal Information
- Title: Operations Hospitality Property & Facilities Guest Experience
- Availability: Available for Year-Round Island Living | May 2027
Certification
- Bloodborne Pathogens Certified
- First Aid and CPR Certified
ADDITIONAL INFORMATION
- Being outdoors
- Kayaking
- Gardening
- Wildlife
- Geology
- Nature Exploration
Affiliations
- Association of Professional Piercers (APP) — Member
- Mid City Merchants — Member
- Voted Baton Rouge's Best Piercer
Custom
- Prepared and enthusiastic to relocate to Washington
- Availability: May 1, 2027 or sooner
Timeline
OWNER / SHOP MANAGER / PROFESSIONAL PIERCER
BODY IMAGES TATTOO
01.2023 - Current
SHOP MANAGER / LICENSED PROFESSIONAL PIERCER
BODY IMAGES TATTOO
09.2016 - 12.2022
RECEPTIONIST / PIERCING APPRENTICE
BODY IMAGES TATTOO
11.2013 - 09.2016
01.2005 - 01.2013
High School Diploma -
Riverdale Academy